Labelbox
Deployment Lead
San Francisco Bay Area · Senior
Sponsorship not specified$200k-$230kDetected 33 days ago
Machine LearningData EngineeringCRMCadenceControlsResearch
About the role
- They coordinate Technical Program Managers and Forward Deployed Engineers across the account, ensuring each workstream is staffed from the pools, technically sound, and aligned with the broader customer objective.
- This role is equivalent in seniority to a TPM Manager, but with a stronger emphasis on customer ownership, deployment success, and margin.
- It is a senior destination on the TPM track and a pathway toward a General Manager role.
Responsibilities
- Own the economics of your deployments: instrument margin live, manage the cost-to-revenue picture across the account's projects, and make the in-flight calls (comp structure, staffing, project structure) that protect it, the level where TPMs escalate margin-structure decisions.
- Develop a detailed understanding of each customer's technical requirements: system constraints, integrations, data flows, workflows, and acceptance criteria.
- Work closely with FDEs, TPMs, and FDRs to validate implementation plans, manage dependencies, and ensure technical decisions support the customer's goals and the deployment's economics.
- Coordinate TPMs and FDEs across multiple concurrent projects, maintaining a clear view of progress, staffing, risk, margin, and cross-project dependencies - and ensure projects are staffed from the pools and the data-trainer workforce is sized and productive via TPMs and Pod Leads.
- Partner with FDEs, FDRs, the Talent/Crowd team, the GM, and platform teams to unblock execution.
- Establish the operating cadence, dashboards, and escalation paths that create visibility and accountability - and improve deployment playbooks as the organization scales.
- Innovation at Speed: We celebrate those who take ownership, move fast, and deliver impact.
- We empower people to drive results through clear ownership and metrics.
Requirements
- Strong technical fluency and the ability to quickly understand complex systems, workflows, and implementation requirements.
- Ability to communicate credibly with technical customer stakeholders while translating technical detail into clear decisions for non-technical audiences.
- A track record of partnering effectively with engineers, program managers, and cross-functional operators.
- Excellent judgment: you can distinguish technical issues from execution issues from customer-management issues, and find the right path to resolution.
- A strong track record of delivering against ambitious timelines while holding a high bar for quality.
- Comfort operating in ambiguous environments where requirements evolve and processes are still being built.
Nice to have
- Background in consulting, banking, private equity/VC, or an operating role where you owned a P&L or a hard number.
- Experience deploying technical products, services, or data-intensive programs.
- Experience working directly with forward-deployed engineers, solutions engineers, or implementation teams.
- Experience managing strategic accounts with multiple parallel workstreams.
- What Success Looks Like
- Over time, you'll help define how the organization deploys complex technical programs at scale.
- Labelbox strives to ensure pay parity across the organization and discuss compensation transparently.
- Life at Labelbox
Skills
- Advanced annotation tools, workflow automation, and quality control systems that enable teams to produce high-quality training data at scale
Compensation
- Labelbox strives to ensure pay parity across the organization and discuss compensation transparently.
Benefits
- Continuous Growth: Every role requires continuous learning and evolution.
Company info
- Shape the Future of AI
- At Labelbox, we're building the critical infrastructure that powers breakthrough AI models at leading research labs and enterprises.
- Since 2018, we've been pioneering data-centric approaches that are fundamental to AI development, and our work becomes even more essential as AI capabilities expand exponentially.
- About Labelbox
- We're the only company offering three integrated solutions for frontier
- Own the end-to-end deployment of projects for one or more major customers, from initial scoping and technical design through launch and ongoing execution - accountable for throughput, quality, delivery, and margin.
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