pscu

Relationship Advisor

Fort Wayne, Indiana

Sponsorship not specified$20k-$25kDetected 20 days ago

Outbound SalesCustomer SupportCommunication

About the role

The Relationship Advisor serves as a front-line ambassador for PSCU, supporting all sales efforts related to new membership growth, loan production, and deepening member relationships.
Relationship Advisors play a key part in helping families achieve financial success and moving PSCU toward its strategic goals.

Member Experience & Relationship Building
Build strong relationships with members and help guide them into a full relationship with PSCU.
Develop a personal book of business through outbound calling and proactive relationship management.
Support all credit union sales initiatives for new memberships and lending goals.
Consult with members to recommend tailored financial solutions that support their goals.
Maintain up-to-date knowledge of PSCU products, services, rates, technology, policies, and procedures.
Actively contribute to a positive branch culture and support team goals.
You'll be empowered to make a difference, build meaningful relationships, and help families achieve financial success.
In this role, you will create an exceptional member experience, consult with members to understand their financial needs, and match them with the right products and services.

Ability to work independently, managing a portfolio of members.
Ability to identify member needs and provide appropriate financial solutions.
Complete all required documentation accurately, efficiently, and in compliance with policy.
Strong interpersonal, communication, and relationship-building skills.
Meticulous with strong organizational skills.
Comfortable working with technology, systems, and financial documents.
A passion for helping people and contributing to a member-focused culture.
Employee Benefits
Medical, Dental, and Vision insurance
Group life insurance
401(k) with employer match
Paid time off + paid holidays
Staff celebrations, rewards, and incentives

$19.51-$25.46 per hour
Note: Compensation is based on skills and experience. The upper end of the range is intended for candidates with 10+ years of relevant experience in comparable roles.
Position Summary
The Relationship Advisor serves as a front-line ambassador for PSCU, supporting all sales efforts related to new membership growth, loan production, and deepening member relationships.
In this role, you will create an exceptional member experience, consult with members to understand their financial needs, and match them with the right products and services.
Relationship Advisors play a key part in helping families achieve financial success and moving PSCU toward its strategic goals.

At Public Service Credit Union, you're not just filling a role; you are becoming part of a community.

This listing is sourced directly from pscu's careers page and normalized into a canonical job model.