Fis Management Services LLC

GETPAID Consultant II, Professional Services

US Florida Virtual, USA · Mid

Sponsorship not specified$35k-$40kDetected 25 days ago

NegotiationERPCommunicationProblem Solving

About the role

Leveraging your subject matter expertise, you will guide clients through implementation by defining solution roadmaps, leading key workstreams, and providing recommendations aligned to industry best practices.
You will join the North America GETPAID Professional Services business consulting team, focused on delivering successful implementations and guiding clients through order-to-cash transformation.
In this role, you will work cross-functionally with project managers, technical consultants, product teams, and client stakeholders, while collaborating with a broader global delivery organization.

We champion diversity to deliver the best products and solutions for our colleagues, clients and communities.
Leading the functional delivery of GETPAID implementations, owning requirements gathering, solution design, and client outcomes
Serving as a subject matter expert in order-to-cash processes by analyzing client data and workflows to design optimized solutions, including data mappings and process improvements
Translating business needs into solution designs and partnering with technical teams to deliver configured, integrated solutions
As a GETPAID Consultant II within Professional Services, you will serve as a trusted advisor to our clients, helping them improve order-to-cash efficiency, increase visibility into receivables, and drive stronger cash flow outcomes.
You will partner with clients to successfully implement and optimize FIS solutions by analyzing data, business processes, and operational requirements to support data mapping, system configuration, and integration activities.
Throughout the project lifecycle, you will collaborate closely with cross-functional teams and coach clients through system setup, ensuring a successful and sustainable go-live.
Multilingual skills, particularly Spanish, to support a diverse client base

Strong experience with collections management, including managing outstanding receivables, resolving disputes, and reducing Days Sales Outstanding (DSO)
Ability to translate client business requirements into technical specifications and clearly communicate solutions to both business and technical audiences
Bachelor's degree in Business or a related field, or equivalent experience
Required work hours: Standard business hours with flexibility to support client needs
Overtime required: As needed based on project timelines
Weekends required: Occasional, based on project demands
Deep, hands-on experience across the full end-to-end Order-to-Cash (O2C) lifecycle
Proven ability to identify inefficiencies in O2C processes and implement improvements that enhance accuracy, speed, and customer satisfaction
Ability to maintain positive customer relationships while effectively driving collections and ensuring timely payments
Experience working with ERP systems and understanding how they support order-to-cash processes and data flow
Strong analytical, troubleshooting, and problem-solving skills, along with excellent communication, negotiation, and documentation abilities

Experience working with GETPAID, particularly within Cash Application or Credit modules
Experience with competing order-to-cash or receivables automation platforms
However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation.
All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Recruitment at FIS works primarily on a direct sourcing model
a relatively small portion of our hiring is through recruitment agencies.

If you're ready to start learning, growing and making an impact with a career in fintech, we'd like to know: Are you FIS?

Our team brings strong functional expertise and a practical, client-focused approach to solving complex business challenges.
What you will be doing:
Driving successful project execution by working across cross-functional teams and ensuring alignment, quality, and on-time delivery
Building strong client relationships and guiding customers through implementation, testing, and adoption to ensure long-term success
What you bring:

This listing is sourced directly from Fis Management Services LLC's careers page and normalized into a canonical job model.