Waymark
Outreach Specialist / Care Coordinator - Cleveland, Ohio
Cleveland, Ohio · Contract
Stay score
odds of building a lasting career here
Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Files H-1B transfers
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
Community outcomes
No reports yet — be the first to help the next applicant.
About the role
- You will work to improve the health of patients from low- income communities by fostering trust and connecting them with various providers and resources.
- You will be part of a care team that is multidisciplinary and includes Licensed Clinical Social Workers, Pharmacists, and Community Health Workers.
Responsibilities
- Accurately document each patient encounter in detail.
- Collaborate with the Waymark support team to test and refine internal workflows and co-design more efficient processes for supporting patient care.
- Convenient options to support your commute needs.
Requirements
- Comfort tailoring communication to credibly and concisely communicate with primary care physicians and to communicate with patients in an empathetic and accessible manner.
- Comfort navigating a variety of technology platforms including Google Workspace.
- Employment history and advance degree verification (when applicable) are included as part of the standard background check process.
Nice to have
- Experience in care coordination, patient outreach, call center or working in an outpatient clinic or doctor's office.
- Multilingual capabilities.
- Knowledge of Cleveland, Akron, Canton communities and Medicaid populations.
- $22.38/hr - $25.42/hr
- Here's what you can expect:
- Incentive Program: Receive additional compensation through performance-based incentives that align with organizational goals and enhance patient outcomes.
- Offer of employment is contingent upon successful completion of a background check.
- Don't check off every box in the requirements listed above?
Compensation
- In addition to salary, we offer a comprehensive benefits package.
Benefits
- Professional Development Stipend:
- A dedicated stipend supports professional development and growth.
- Initiate outreach to new patients and facilitate connections to healthcare resources and support referrals to care team members telephonically, via SMS, via video, or in-person.
- Collect, review and analyze patient data from Electronic Health Records (EHRs) or other data sources to assist monitoring and prioritization of patient care and to improve utilization of preventative care.
- Serve as a primary day-to-day contact, and build trusted, collaborative relationships with healthcare facility providers.
- Participate in weekly Waymark care team huddles and partner with the full care team (Pharmacists, Licensed Clinical Social Workers, and Community Health Workers) to support coordinated patient care.
- This is a hybrid role, involving remote work from home as well as working within healthcare provider facilities, as needed.
This listing is sourced directly from Waymark's careers page and normalized into a canonical job model.