CompuGroup Medical U.S.
Customer Success Manager
Remote - United States of America
Sponsorship not specifiedDetected 22 days ago
SalesAccount ManagementBusiness DevelopmentAccountingCustomer SuccessLeadershipCommunicationOrganizational SkillsMicrosoft OfficeAccounts Payable
About the role
- Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes.
- Personal Time Off to promote work life balance. - Work environment: Modern workplaces, flexible working hours, hybrid work options and much more.
- Please make sure to include your salary expectations as well as your earliest possible hire date.
Requirements
- A proven record as a strategic account manager/consultant with demonstrated success in customer growth and retention.
- Solid business development, leadership, administrative and organizational skills - accuracy, attention to detail, ability to multitask and prioritize.
- Computer skills required using Microsoft Outlook, Word, PowerPoint and Excel.
Compensation
- Please make sure to include your salary expectations as well as your earliest possible hire date.
Benefits
- Medical, Dental and Vision as well as 401k with employer matching.
- Personal Time Off to promote work life balance.
- Create the future of e-health together with us by becoming a Customer Success Manager
- At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare.
- At the intersection of healthcare and digital innovation, we are shaping the future of e-health.
- We create the future of e-health.
- At the powerful crossroads of healthcare and innovation, we are passionately building the next chapter of e-health-a revolution that saves lives, transforms care, and brings compassion into the digital age.
- Modern workplaces, flexible working hours, hybrid work options and much more.
Company info
- We are offering a variety of internal career opportunities and numerous long-term perspectives.
- Responsible for post-sale interaction with customers to maximize engagement/retention and assist customers in the use of eMDs products and/or services by increasing market share.
- Serve as the key contact, trusted advisor, advocate and responsible party for a group of Revenue Cycle Management (RCM) customers across multiple specialties by establishing and maintaining strong relationships with multiple levels of the customer organization including providers and C-Suite leadership.
- Ensure coordination of resources by identifying support services needed by customers from other areas of eMDs, including practice management, sales, information technology, accounting, administration, compliance, consulting services.
- Perform and/or facilitate periodic billing audits for assigned customers.
- Manage, monitor, and drive improvements in all KPI's and the revenue cycle for multiple RCM customers.
- Become a part of a significant initiative.
Equal opportunity
- At CGM, we value our team members and strive to create an environment where everyone has the opportunity to succeed.
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