Bigcommerce
Senior Director, Data Analytics and Architecture
Austin, TX, USA · Director
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About the role
- Reporting directly to the Vice President of Technology, this leader will ensure that data across product, go-to-market, and G&A functions is unified, reliable, and actionable.
- We also consider internal equity to help ensure fair and consistent pay practices across our teams.
- Details will be shared during the hiring process.
Responsibilities
- Own the design, implementation, and governance of Commerce's enterprise data architecture across Product, GTM, and G&A functions, ensuring scalability, security, and compliance.
- Lead the analytics team in delivering actionable insights to executive leadership, enabling faster and more accurate strategic decisions. This includes responsibility for the company's data lake, data warehouse, and data analytics layers and associated teams.
- Partner with business systems, engineering, and functional leaders to ensure data infrastructure meets operational, analytical, and reporting needs globally.
- Champion the democratization of data, building self-service AI enabled analytics capabilities and empowering teams across the organization with access to reliable insights.
- Build and manage a high-performing team of data developers, architects, and analysts.
- Partner with the AI Operations function to integrate advanced analytics and automation into enterprise workflows.
- Partner closely with the Product & Engineering to unify product and platform data architecture in order to deliver key signals and insight to the business around Customer Usage and Adoption
- Collaborate closely with the leaders in Business Applications to design and build the systems and data architecture that underpin enterprise reporting, analytics, and automation, ensuring alignment across all technology investments.
- Collaborate with GTM leadership, Finance, Product, and Customer Success to ensure analytics outputs directly support pipeline management, forecasting, churn analysis, and revenue growth initiatives.
- Data Architecture Expertise - Deep technical experience in building and managing scalable, cloud-native data infrastructures, including data lakes, warehouses, and streaming architectures.
Requirements
- 5+ years of people management experience with proven ability to groom high-performing future leaders.
- Bachelor's degree or equivalent work experience in a technical discipline (information/data science, mathematics, computer science, etc).
- Deep knowledge of cloud data platforms (Snowflake, Redshift, or similar), visualization tools (Tableau, Looker, PowerBI or similar), and AI platforms (Claude, OpenAI, Gemini).
Skills
- Welcome to the Agentic Commerce Era
Compensation
- Availability to travel domestically 4–6 times annually.
Company info
- Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem.
- We believe in harnessing AI responsibly to unlock new possibilities, and we're looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what's possible in their role.
- If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you.
Visa & Work Authorization
- solicit money to complete visa requirements as part of a job offer.
This listing is sourced directly from Bigcommerce's careers page and normalized into a canonical job model.