Shunnarahcareers

Case Coordinator

Birmingham, AL

Sponsorship not specified$60k-$75kDetected 2 days ago

CRMNegotiationCustomer SupportCommunicationOrganizational Skills

About the role

Why Work For Us Alexander Shunnarah Trial Attorneys is a rapidly growing personal injury law firm based in Alabama with offices across the nation.
We know our people are what makes us great.

Maintain timely follow-up using CRM systems to maximize conversion rates.
Collaborate with attorneys and staff to ensure a seamless handoff once a client retains our services.
Track metrics and maintain accurate records of conversations, follow-ups, and outcomes.
Not customer service or administrative support
Candidates with experience in persuasion-heavy, emotionally charged, or urgency-based sales environments perform exceptionally well here. Strong consideration will be given to candidates with experience in:
Candidates with experience in persuasion-heavy, emotionally charged, or urgency-based sales environments perform exceptionally well here.

Client Commitment
Personal Accountability
Conduct in-depth phone consultations to understand legal needs, explain next steps, and communicate the firm's value.
Provide a high level of empathy, professionalism, and clarity during stressful and emotional client situations.
Not a basic intake role taking down information
Not a legal assistant position
Preferred Background & Experience

Our attorneys and staff pride themselves on their skill set, experience, compassion, and commitment.

Base hourly rate plus commission. Typical earnings range from $60,000-$75,000 annually, with the opportunity to exceed this range as commission scales uncapped with performance.

This listing is sourced directly from Shunnarahcareers's careers page and normalized into a canonical job model.