Customer.io
Revenue Manager
Americas Remote
Sponsorship not specified$99k-$139kDetected 6 days ago
AccountingCommunicationNetSuite
About the role
- We don't have a dedicated revenue accounting owner today - I'm the escalation point for every technical question, and our billing infrastructure project (Metronome/Stripe) is moving fast.
- Ownership - you'll run the monthly close autonomously once ramped, not wait to be told what's next.
- Judgment over perfection - you know the operational fundamentals cold, and you know when a question needs to go to Eric.
Responsibilities
- Maintain deferred revenue waterfalls, schedules, and SSP allocation documentation as our product and billing models evolve.
- Partner with Rev Ops, Deal Desk, and Legal on deal reviews, contract terms, and non-standard payment structures.
- A track record of tightening or building revenue processes in a growing environment
- No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
- We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Requirements
- 5-7 years of revenue accounting experience, including ownership of a month-end close
- Solid working knowledge of ASC 606 concepts (variable consideration, SSP, contract modifications) - enough to flag issues and know when to escalate
- Experience partnering with Legal, Rev Ops, and Deal Desk on contract and deal review
Nice to have
- Metronome, Stripe Billing, or NetSuite experience is a plus
Compensation
- Starting salary for this role is $99k-$139k USD depending on location and experience, and subject to market rate adjustment.
Benefits
- Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family.
- See full benefits here →
- We commit to using our influence to increase inclusion and equity within the tech industry.
- We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.
Company info
- What we're looking for
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