Customer.io

Customer.io

Revenue Manager

Americas Remote

Sponsorship not specified$99k-$139kDetected 6 days ago
AccountingCommunicationNetSuite

About the role

  • We don't have a dedicated revenue accounting owner today - I'm the escalation point for every technical question, and our billing infrastructure project (Metronome/Stripe) is moving fast.
  • Ownership - you'll run the monthly close autonomously once ramped, not wait to be told what's next.
  • Judgment over perfection - you know the operational fundamentals cold, and you know when a question needs to go to Eric.

Responsibilities

  • Maintain deferred revenue waterfalls, schedules, and SSP allocation documentation as our product and billing models evolve.
  • Partner with Rev Ops, Deal Desk, and Legal on deal reviews, contract terms, and non-standard payment structures.
  • A track record of tightening or building revenue processes in a growing environment
  • No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
  • We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

Requirements

  • 5-7 years of revenue accounting experience, including ownership of a month-end close
  • Solid working knowledge of ASC 606 concepts (variable consideration, SSP, contract modifications) - enough to flag issues and know when to escalate
  • Experience partnering with Legal, Rev Ops, and Deal Desk on contract and deal review

Nice to have

  • Metronome, Stripe Billing, or NetSuite experience is a plus

Compensation

  • Starting salary for this role is $99k-$139k USD depending on location and experience, and subject to market rate adjustment.

Benefits

  • Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family.
  • See full benefits here →
  • We commit to using our influence to increase inclusion and equity within the tech industry.
  • We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.

Company info

  • What we're looking for

This listing is sourced directly from Customer.io's careers page and normalized into a canonical job model.