NICE CXone
Implementation Engineer
USA - Remote
Sponsorship not specifiedDetected 14 days ago
Project ManagementCRMLeadership
About the role
- We set the highest standards and execute beyond them.
- And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.
- The customer base consists of public and private sector agencies and businesses employing diverse information management and contact center environments.
Requirements
- Provide technical configuration and, in some cases, programming as required.
Nice to have
- BS/BA in technical (e.g., CS/IS/EE) or business (e.g., Marketing/MIS) field or equivalent work experience required.
- Type of experience varies depending on
Skills
- broad skills in both technology & analysis; experience in communicating at a technical and functional level while managing business rapport.
- deep skills around business analysis/call centers; experience in the KPIs and best practices of call centers and their operations.
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