Firm Overview Golub Capital

Assistant Vice President, Change Management

New York · Exec

Sponsorship not specified$95k-$150kDetected 19 days ago

Customer SupportLeadershipCommunicationCollaborationMentoringAdaptabilityMicrosoft OfficeSharePoint

About the role

They are driven to exceed expectations and are adaptable to changing circumstances. - Thinking Critically: Role models in this area understand our business, rely on analytical reasoning and seek diverse perspectives to solve problems.
Actual salaries may vary based on factors such as skills, experiences and qualifications for the role.

This position will focus on managing different elements of change efforts throughout the lifecycle of a project including, developing a change strategy, creating and implementing communication plans, developing training approaches / materials and measuring adoption.
Building and implementing solutions using dynamic digital adoption tools
Troubleshooting technical issues and coordinating with vendor support

Bachelor's degree required
5+ years of direct relevant experience is required
Experience working with digital adoption tools (e.g., WalkMe, Pendo, Userlane, Appcues); strong knowledge of WalkMe is preferred
Experience with design, user experience and Learning Management Systems is a plus
Background in technology services and support is a plus
Delivery oriented with high quality customer service standards
Excellent written and verbal communication skills
Excellent collaboration skills
Navigates shifting priorities with resilience and focus
Must be motivated by a fast paced, complex environment and comfortable learning new technologies quickly
Enthusiastic about working in office and creating a Gold Standard hybrid work culture

Experience working with digital adoption tools (e.g., WalkMe, Pendo, Userlane, Appcues)
strong knowledge of WalkMe is preferred
Familiarity with implementing a range of training assets in the financial services industry is a plus

For New York Only: It is expected that the base salary range for this position will be $95,000 to $150,000.
Actual salaries may vary based on factors such as skills, experiences and qualifications for the role.
The total compensation package for this position may also include other elements and discretionary awards in addition to a full range of medical, financial and / or other benefits (including 401(k) eligibility and various paid time off benefits such as vacation, sick time and parental leave) dependent on the position offered.
If hired, the employee will be in an 'at-will position' and the Firm reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time including for reasons related to individual performance, Firm or individual department / team performance and market factors.
Due to the highly regulated nature of Golub Capital's business and because of the sensitivity of the information that all personnel have access to, Golub Capital performs extensive and thorough pre-hire screens to ensure that its personnel act with expected levels of integrity, professionalism and personal responsibility.
It is expected that the base salary range for this position will be $95,000 to $150,000.

Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
Developing content and designing training materials including e-learning videos, training guides and quick reference cards
Researching and testing new technologies and processes to develop relevant learning materials
Maintaining and updating learning materials throughout project lifecycles and beyond

Takes a consultative approach with internal sponsors including building trust and coaching.

This listing is sourced directly from Firm Overview Golub Capital's careers page and normalized into a canonical job model.