Windfall
Customer Success Manager
San Francisco · Mid
Sponsorship not specified$110k-$168kDetected 1055 days ago
Machine LearningHubSpotSalesforceCustomer SuccessCommunicationProblem SolvingPublic SpeakingOrganizational Skills
About the role
- You will take ownership of a book of business and guide them through the entire lifecycle - from onboarding to expansion.
- Your role will also be instrumental in driving Windfall's growth by implementing scalable processes.
- Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Requirements
- Bachelor's degree
- At least 3 years of experience in analytical, customer-facing roles (e.g., consulting, customer success, growth strategy, marketing)
- Familiarity with digital marketing and performance measurement
- Experience with CRMs with a preference towards Salesforce and HubSpot
- Contribute, share expertise, take accountability, and foster empathy in relationships
Nice to have
- Preferred Requirements:
Skills
- Thrives in the challenges of startups, motivated by the opportunity for rapid learning and growth rather than a traditional 9-to-5 routine
- Exemplary organizational skills and meticulous attention to detail, coupled with a commitment to task completion and thoroughness
- Highly analytical and adept at problem solving
- Team-oriented attitude. Contribute, share expertise, take accountability, and foster empathy in relationships
Compensation
- About Windfall Windfall is a people intelligence and AI company that gives go-to-market teams actionable insights.
- By democratizing access to people data, organizations can intelligently prioritize go-to-market resources to drive greater business outcomes.
- More than 1,500 data-driven organizations use Windfall to power their business.
- For more information, please visit www.windfall.com.
- We celebrate diversity and are committed to creating an inclusive environment for all employees.
- We may use AI tools to assist parts of the hiring process, such as reviewing applications or analyzing resumes.
Benefits
- Powered by best-in-class machine learning and artificial intelligence, Windfall activates insights into workflows that engage the right people for each respective organization.
Company info
- As a Customer Success Manager, you will be a strategic advisor for our product offering to customers, ensuring their success and maximizing their value from Windfall's solutions.
- We're on a mission to change how organizations perceive and use people data.
- (1) Be an excellent communicator; (2) Operate with transparency; (3) Provide leverage, not optimization; (4) Win When Our Customers Win; and (5) Act with integrity and trust.
Equal opportunity
- Windfall is an equal opportunity employer.
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This listing is sourced directly from Windfall's careers page and normalized into a canonical job model.