BRINC Drones

BRINC Drones

Senior TPM, Integrations & Partner Engineering

Seattle, WA · Senior

Sponsorship not specifiedDetected 49 days ago
Cloud PlatformsPlatform EngineeringComplianceProduct ManagementCustomer SuccessCadenceFirewallVoIPLeadershipCommunicationPublic Speaking

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odds of building a lasting career here

37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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Employer immigration record

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Files H-1B transfers

4 transfer filings in the last year, covering 4 workers. Median labor-condition decision: 8 days. An employer that already files transfers is one that can take over an existing H-1B.

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About the role

  • You'll work directly with agency IT staff, dispatch and real-time operations leaders, and third-party vendor engineering teams, with BRINC's Cloud Software / Web Platform engineering team behind you as your technical resource.
  • This is a highly visible role reporting into executive engineering leadership, and it requires someone equally comfortable reviewing a vendor API spec, sitting with a customer, shaping partnership strategy, and presenting in an executive status review.

Responsibilities

  • Define and drive the third-party integration strategy for LiveOps - which platforms to integrate with, in what order, and why - balancing customer demand, partner business terms, technical feasibility, and the product roadmap.
  • Exercise sound technical and business judgement with external parties - knowing when to say yes, when to push back, what to build versus buy versus defer, and how to structure a partnership that works for BRINC, the partner, and the customer.
  • Drive delivery of new integration development with the Cloud Software / Web Platform team: write and own requirements, sequence work against the platform roadmap, manage dependencies, and get integrations tested and released to production.
  • Own the troubleshooting process for integrations in the field: triage customer-reported issues, coordinate root-cause and fixes across BRINC engineering, partner engineering, and customer IT, and own status and resolution communication back to the customer.
  • Build the playbooks, runbooks, integration documentation, and onboarding checklists that turn one-off integration work into a repeatable, scalable program.
  • As a vertically integrated U.S. drone technology company, BRINC designs and manufactures unmanned aircraft systems, autonomous drone stations, command-and-control software, and advanced autonomy for public safety.
  • BRINC is recruiting exceptional engineers to build the next generation of autonomous emergency-response technology, including flight-critical firmware and advanced pilot-assistance capabilities.
  • Drive delivery of new integration development with the

Requirements

  • Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
  • Proven track record owning customer-facing programs where you were the accountable contact for the customer and the customer would vouch for you.
  • Experience establishing and managing third-party technical partnerships, including scoping, joint technical/business strategy, and driving vendors to commitments.
  • Experience with public safety technology: CAD, RMS, 911/dispatch systems, real-time crime centers, fixed or body-worn camera platforms, or evidence management systems.
  • Working knowledge of the enterprise networking and security topics that come up in agency onboarding: firewalls, VPNs, IP allowlisting, certificates, identity providers.
  • Experience in a partnerships, customer success, or solutions role at a B2B SaaS company.
  • 7+ years of technical program management or similar experience delivering cloud software programs with external customers and partners.
  • Demonstrated blend of technical and business judgement when working with third parties: evaluating partnership proposals, scoping what to build versus buy versus defer, and negotiating commitments that hold.
  • Outstanding program management fundamentals: planning, prioritization across many parallel customer and partner threads, dependency and risk management, and relentless follow-through.
  • Working technical fluency with cloud software and integration concepts - APIs, authentication and SSO, data flows, cloud infrastructure - enough to lead integration strategy discussions with vendor engineers and hold your own in a technical review, without needing to write the code yourself.
  • Excellent written and verbal communication with technical and non-technical audiences, from agency IT administrators to executives.
  • Experience building integration or partner programs from scratch: partner tiers, certification, developer documentation, sandbox environments.

Nice to have

  • Deep technical experience in cloud software development is preferred, and technical fluency is essential
  • Preferred Skills:

Skills

  • Experience working in regulated environments (CJIS, SOC 2, FedRAMP, ISO 27001).
  • Familiarity with real-time video/WebRTC/streaming protocols and geospatial/mapping systems.
  • Comfort getting hands-on when troubleshooting - reading logs, inspecting API calls - to speed up triage before pulling in engineering.
  • Startup experience: high ownership, comfort with ambiguity, and bias for action.
  • Try the hard stuff
  • Be innovative - Invent the future
  • Move fast
  • Listen to end-users
  • Strive for excellence
  • Don't build a dystopia

Benefits

  • Comprehensive medical, dental and vision plans for our employees and their families
  • Maternity and paternity leave
  • Flexible Time Off (Exempt) / Paid time off (Non-Exempt)
  • Flexible work environment

Company info

  • If you have a disability or special need, please let our recruiting team know - we strive to provide appropriate accommodation and assistance.
  • a dedicated engineering team owns the implementation. Above all, this role calls for sound technical and business judgement when representing BRINC to customers and partners.
  • Above all, this role calls for sound technical and business judgement when representing BRINC to customers and partners.
  • Own end-to-end onboarding of new customers onto existing LiveOps integrations: discovery, technical requirements, network/security/credential setup with agency IT, configuration, validation, go-live, and handoff to support.
  • Serve as the primary point of contact for integration customers and partners, translating between agency IT and dispatch operations, vendor engineering, product, and BRINC engineering.
  • At BRINC, we are building the technology that will define the future of emergency response.
  • BRINC serves more than 1,000 public safety customers across all 50 states, is the sole drone supplier to Motorola Solutions, and has raised more than $280 million from leading strategic and technology investors, including Motorola Solutions, Index Ventures, Sam Altman, Dylan Field, and others.

Visa & Work Authorization

  • ardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status
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This listing is sourced directly from BRINC Drones's careers page and normalized into a canonical job model.