The Scion Group
IT Support Specialist - I
Chicago, Illinois, United States · Full-time
Work authorization required$44k-$55kDetected 2 days ago
iOSAndroidCustomer SupportCommunicationProblem Solving
About the role
- Want to learn more about The Scion Group?
- The ideal candidate is customer-focused, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.
- This position will focus on supporting a mid-sized Windows Server domain environment and troubleshooting a nationwide portfolio of remote sites.
Responsibilities
- Maintain detailed documentation of issues, fixes, and troubleshooting processes.
- Ability to multitask and manage time effectively.
Requirements
- Bachelor's degree in relevant field or equivalent experience providing help desk support
- Experience with wireless devices (PC, Mac) and (iOS and Android)
- Some hands-on experience with security cameras, A/V equipment, conference room setup
Compensation
- Discretionary annual bonus
- Illinois Pay Range
- $44,000 - $55,000 USD
Benefits
- Discretionary annual bonus
- Health Insurance
- Dental Insurance available
- Vision Insurance available
- Paid Maternity Leave
- The base salary range for this full-time position is base + bonus + benefits.
- Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Visa & Work Authorization
- However, we are not able to sponsor visas
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This listing is sourced directly from The Scion Group's careers page and normalized into a canonical job model.