AQR
Desktop Support Engineer
Greenwich, CT
Sponsorship not specified$85k-$100kDetected 14 hours ago
iOSCommunicationCollaboration
About the role
- We are seeking an exceptionally talented individual for the opportunity to join our Help Desk team within our Engineering group.
- Taking initial telephone or email inquiries and troubleshooting, and managing simple hardware, software, or administrative problems.
- Installing and configuring hardware, software, and mobile applications.
Responsibilities
- We recognize and respect the power of collaboration and believe transparency and openness to new ideas leads to innovation.
- You will report to the Senior Help Desk lead and will work closely across all departments within AQR.
- Recognizing and escalating more difficult problems for senior support techs.
- Testing and evaluating new technologies to support business needs.
Requirements
- 3-5+ years of experience working in a help desk environment.
- Proficiency with Windows, MAC, and IOS environments
- Ability to diagnose and resolve basic computer technical issues.
Nice to have
- Certification preferred (Microsoft, A+, Network+, etc.)
Skills
- Excellent oral communication skills
Compensation
- The salary range for this role is expected to be [$85,000-$100,000].
Company info
- We strive to deliver concrete, long-term results by looking past market noise to identify and isolate the factors that matter most, and by developing ideas that stand up to rigorous testing.
Equal opportunity
- AQR is an Equal Opportunity Employer.
This listing is sourced directly from AQR's careers page and normalized into a canonical job model.