AssetWatch, Inc.
Field Service Technician (Detroit, MI)
Detroit, MI · Full-time
Work authorization required$70k-$75kDetected 22 days ago
Customer SupportLeadershipCommunicationCollaborationOrganizational SkillsOSHA
About the role
- The Field Service Technician reports to the ART Regional Manager and is responsible for the installation, testing, and servicing of AssetWatch Condition Based Monitoring solutions at client sites based on defined specifications.
- This position requires short notice travel to deal with emergency jobs, customer issues, and last-minute changes.
- Ensures proper review of all installed Vero product solutions with the field coordination team.
Responsibilities
- Develops comprehensive knowledge of company products and adapts them to diverse customer environments.
- Maintains installation and field service records and manages service tools and inventory to ensure asset accountability.
- Interacts professionally with customers, representing the company image, and building trust to gain confidence and cooperation.
- Maintains accurate expense records weekly.
- Comprehends customer needs and delivers courteous, accurate, and continuous communication.
Requirements
- Experience with hand tools, air tools, and large, specialized tools specific to the job/project.
- General knowledge of industrial manufacturing equipment.
- General knowledge of industrial electronic systems, including enclosures, cabinets, chassis, electrical connectors, cabling, and mounting hardware.
- Familiarity with industrial networking equipment and protocols.
- Collaboration within core working hours is required.
- Familiarity with preventive and predictive maintenance, commissioning new systems, and repairing associated equipment is preferred but not required.
- Fluency in English
- other languages are a plus.
- Legally authorized to work in the USA without sponsorship.
Nice to have
- 1+ years of experience in the field service industry desired
- Familiarity with vibration analysis and environmental testing, including vibration and shock, is preferred but not required.
- OSHA 30 preferred - can be obtained upon hiring.
- Opportunity to make a real impact every day
- Work with a dynamic and growing team
Compensation
- The base salary range for this full-time position is posted below, plus equity and benefits.
Benefits
- Competitive compensation package including stock options
- Flexible work schedule
- Comprehensive benefits including retirement plan match
- We want our team members to thrive - that's why we offer a range of benefits and perks designed to support your well-being, growth, and work-life balance.
- Collaborates well within teams and translates leadership vision into daily operational support.
Company info
- AssetWatch is a remote-first company that puts people at the center of everything we do.
Visa & Work Authorization
- Legally authorized to work in the USA without sponsorship.
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This listing is sourced directly from AssetWatch, Inc.'s careers page and normalized into a canonical job model.