Joyful Health

Revenue Recovery Specialist

US Based · Full-time

Sponsorship not specifiedDetected 37 days ago

AR/VR

About the role

Denials, rejections, and aging AR are where practices quietly bleed revenue - and where most RCM operations get stuck doing slow, manual, repetitive work.
This is the hardest, highest-leverage work in the revenue cycle, and it's exactly where Joyful Health's AI-native tooling changes the game.
This is not simply a billing specialist seat.

As a byproduct of doing recovery well, surface what you see on the frontline - where the tooling helps, where it misses, what would make recovery faster - so it flows into the feedback loop our RCM CoE and Engineering teams use to build better tooling.
The patterns you surface from the recovery frontline flow directly to our RCM Center of Excellence and Engineering teams, giving them exactly what they need to build smarter, more sophisticated tooling.
Collaborate with our RCM Center of Excellence: Tap into the deepest RCM expertise in the company to sharpen your recovery work, and share what you're seeing across accounts so the CoE can fold it into the playbook and the product.

💰 Competitive Compensation & Equity We believe that our team is our most valuable asset.

Building the financial operating system for healthcare, and bringing the joy back to healthcare by fixing the financial chaos behind it.
Joyful Health is building the AI-powered financial operating system for healthcare practices.
The broken healthcare payment ecosystem impacts practices of all sizes, and the opportunity to make a real difference is massive.
If you're passionate about empowering medical practices and excited to tackle one of the most important (& challenging!) problems in healthcare, we'd love to meet you.
You'll be a recovery expert who knows how payers think, how claims get denied, and how to get them paid - and you'll use Joyful Health's platform to do it at a scale and speed that wouldn't be possible anywhere else.

Recovery is the job - throughput and quality are the goal.
Your work directly delivers on the value we promise our customers, and your expertise directly shapes the product we're building.
This is a human-in-the-loop role at an AI-native healthcare company - which means two things define how you'll work:
Your core mandate is clear: recover revenue for our customers by resolving the denials, rejections, and AR that practices can't.
You use our product to win for customers, and that fuels the loop.
Own denials, rejections, and outstanding AR for our customers: Work the full recovery lifecycle - diagnosing root causes, reworking and resubmitting claims, drafting appeals, and chasing aging AR to resolution.
Our mission is to bring the joy back to running a private practice by simplifying financial operations so providers can focus on patient care.

This listing is sourced directly from Joyful Health's careers page and normalized into a canonical job model.