Cohere Health
Clinical Training & Quality Specialist
United States ยท Mid
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About the role
- We are seeking a Clinical Quality and Training Specialist to join our Training and Quality team.
- Cohere culture is one of partnership and ownership.
Responsibilities
- Translate QA findings into clear insights and recommendations for operational leaders and cross-functional partners.
- Develop and deploy structured coaching sessions based on audit findings to improve accuracy, decision-making, and skill development.
- Create and ensure accuracy of SOPs, job aids, workflow guides, and new product readiness materials.
- Lead QA/Training side of project implementations by operationalizing workflow changes, quality expectations, and training updates into the business.
- Partner with Product, Clinical, Client Services, and Operations to validate workflow changes and identify potential quality or compliance risks.
- Support change management by communicating process updates and aligning QA expectations across impacted teams.
- Manage multiple concurrent priorities with independence, ownership, and accountability for deliverables, exercise discretion and independent judgment.
- Step into operational queues to maintain service levels and ensure continuity of operations, as needed during high-volume periods.
Requirements
- Experience facilitating coaching sessions and giving constructive feedback is a ples
- In accordance with state applicable laws, Cohere is required to provide a reasonable estimate of the compensation range for this role.
Nice to have
- Proficiency with Google Workspace (Sheets, Docs, Forms)
- Experience identifying performance trends and root causes through data is a plus
- Experience using quality management systems and conducting structured QA audits is a plus
Compensation
- The salary range for this position is $70,000 to $78,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus.
Benefits
- ๐ฉบ Medical, dental, vision, life, disability insurance, and Employee Assistance Program
- ๐ 401K retirement plan with company match; flexible spending and health savings account
- ๐๏ธ Flexible Time Off + Company Holidays
- ๐ถ Up to 14 weeks of paid parental leave
- The salary range for this position is $70,000 to $78,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus.
- About Cohere Health:
- Cohere Health's clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics.
- Cohere Health works with over 660,000 providers and handles over 12 million prior authorization requests annually.
- Its responsible AI auto-approves up to 90% of requests for millions of health plan members.
Company info
- Opportunity Overview: We are seeking a Clinical Quality and Training Specialist to join our Training and Quality team.
- We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all.
- This includes building the success of the company through clinical training and development.
Equal opportunity
- Statement:
- Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it's personal.
- #LI-Remote
- #BI-Remote
This listing is sourced directly from Cohere Health's careers page and normalized into a canonical job model.