Pennant Services
CCM Specialist (RN)
Remote, USA · Full-time
Sponsorship not specifiedDetected 30 days ago
Process ImprovementOnboardingLeadership
About the role
- We look for leaders who embody these values and elevate them through their work, their teams, and the employee experience.
- The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job.
- Our unique culture is built around empowerment, accountability, and growth.
Responsibilities
- Develop, implement, and monitor care coordination and CCM workflows and protocols in alignment with CMS guidelines.
- Educate clinical staff to conduct comprehensive assessments and maintain individualized care plans for patients with chronic conditions.
- Identify opportunities for process improvement and implement evidence-based strategies.
- The incumbents may be requested to perform job-related tasks other than those stated in this description.
- Our Service Center model allows local leaders to lead, while we provide the centralized clinical, HR, IT, legal, and compliance support they need to succeed.
- Riverside Drive, Suite 150
- Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets.
Skills
- Serve as the primary point of contact for CCM and care coordination-related inquiries and education for clinical staff and program leaders.
- Oversee the onboarding process for new MA / care coordinators.
- Track and report key performance indicators (KPIs) for program effectiveness.
- Analyze patient outcomes, readmission rates, and utilization data to identify opportunities for improvement.
- Use evidence-based practices to refine workflows and introduce new technologies or telehealth solutions.
- Train staff on new processes and technologies, fostering a culture of continuous improvement.
Benefits
- Generous PTO, holidays, and professional development
- Passion for Learning
- medical, dental, vision, 401(k) with match
- Pennant Services supports over 250 home health, hospice, senior living, and home care agencies across 19 states.
- The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US.
Company info
- At The Pennant Group, our culture is rooted in CAPLICO - Customer Second, Accountability, Passion for Learning, Love One Another, Intelligent Risk‑Taking, Celebration, and Ownership.
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