Starr
Sr. Director, Business Solutions Architecture
399 Park Avenue-New York, NY · Director
Sponsorship not specifiedDetected 13 days ago
AlgorithmsWireframingProduct ManagementProject ManagementStakeholder ManagementLeadershipCommunicationCollaborationUnderwritingProperty & Casualty
About the role
- Serve as the principal business architect and liaison between product owners, business leaders, and technology teams to align business priorities, solution scope, and delivery.
- Advocate for user-centered solutions that simplify, streamline, and enhance overall experience for internal business users, UWs, UAs, and related stakeholders.
- Provide domain expertise and functional guidance throughout all phases of the SDLC, engaging with business analysts, system analysts, product managers, and QA.
Responsibilities
- Design and own end-to-end functional workflows for new commercial insurance products, capturing all business activities (submission, pre-bind, bind, issue, post-bind, endorsements, renewals, etc.).
- Lead cross-functional workshops and requirement gathering sessions, fostering collaboration and consensus around solution design and workflow optimization.
- Business Solutioning & Workflow Design
- Collaborate with business, product, and operations teams to elicit business requirements, define user needs, and document user journeys and transactional flows.
- Develop business architecture artifacts-including process flows, workflow diagrams, wireframes (functional), and requirements templates-to guide solution development.
- Maintain governance over requirements quality, solution alignment, and business architecture best practices.
Requirements
- Bachelor's or Master's degree in Business, Finance, Information Systems, or relevant discipline.
- 12+ years of experience in insurance business analysis, solution architecture, or product development, with deep hands-on exposure to commercial P&C insurance products.
- Significant experience with building and maintaining ISO / NCCI products including General Liability, Commercial Auto, Property and Workers Comp.
- Demonstrated expertise in designing and documenting insurance workflows, business requirements, and functional solutions for policy administration platforms.
- Proven ability to translate complex business needs into structured user stories, features, process flows, and solution artifacts consumable by delivery teams.
- Experience supporting new product launches or large-scale platform transformations within the insurance industry.
- Familiarity with SDLC, Agile, and other project management methodologies as applied to requirements and business solutioning.
- Knowledge of commercial insurance business processes (underwriting, rating, policy management, billing, compliance).
- Experience with successfully delivery of end-to-end business workflows and functional solutions for commercial insurance product launches or platform enhancements.
- Experience with establishing and maintaining industry-leading documentation and solutioning standards, serving as a model for future product initiatives.
- Strong leadership in cross-functional stakeholder management, consensus-building, and collaborative solution design.
- Exceptional written and verbal communication skills tailored to senior business and technical audiences.
- Enhanced user and operational experience for internal insurance stakeholders, as measured by workflow efficiency, adoption, and business outcome.
- Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.
Benefits
- This is a strategic and hands-on business architecture role, directly shaping the vision, structure, and implementation of best-in-class commercial insurance products.
This listing is sourced directly from Starr's careers page and normalized into a canonical job model.