Genesys
Sr. Manager, Receivables Management
Illinois, USA, USA · Senior
Sponsorship not specified$101k-$178kDetected 70 days ago
Agentic AIAccountingForecastingProcess ImprovementLeadershipCommunicationCollaboration
About the role
- We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed.
- This role directly influences cash flow, customer experience, and enterprise financial health by shaping how complex, high value accounts are managed and optimized.
- Partnering closely with senior leaders across Finance, Sales, and Customer Operations, you will balance commercial relationships with disciplined financial execution to accelerate collections performance and reduce risk exposure.
Responsibilities
- Own end to end collections strategy for North America strategic accounts, driving improved cash flow performance and reducing days sales outstanding
- Design and implement data driven collection strategies that increase recovery rates while preserving long term customer relationships
- Deliver accurate and actionable cash forecasts that inform executive level financial planning and decision making
- Lead operational execution by establishing performance targets, tracking outcomes, and driving accountability across the team
- Optimize collections processes and systems to reduce complexity, improve scalability, and enhance operational efficiency
- Partner with global teams to ensure alignment on policies, tools, and performance standards across regions
- Develop and coach a high performing team, strengthening capability, ownership, and accountability across all levels
- Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences.
Requirements
- 8+ years of experience in receivables management, collections, or finance operations within a complex enterprise environment
- Strong understanding of credit risk management, cash forecasting, and financial operations best practices
- Proven ability to influence cross functional stakeholders at multiple levels of an organization
- Experience working with large strategic accounts in a B2B environment
- Strong analytical skills with the ability to translate financial data into actionable insights
- Experience with financial systems and process optimization initiatives
- You can expect a response within 24-48 hours.
- If you have any questions, please include them in your email.
Nice to have
- Experience within a SaaS or technology driven organization
- Background in global finance operations or working across multiple regions
- Familiarity with automation tools, analytics platforms, or process improvement methodologies
- Bachelor's degree in Finance, Accounting, Business, or a related field
- $101,100.00 - $177,900.00
Skills
- To learn more, visit www.genesys.com.
Compensation
- This role has a market-competitive salary with an anticipated base compensation range listed below.
- $101,100.00 - $177,900.00
Benefits
- Medical, Dental, and Vision Insurance.
- Telehealth coverage
- Flexible work schedules and work from home opportunities
- Open Time Off in addition to 10 paid holidays
- Click here to view a summary overview of our Benefits.
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This listing is sourced directly from Genesys's careers page and normalized into a canonical job model.