Plaid
Senior Developer Relations Engineer
United States · Senior
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About the role
- We believe that the way people interact with their finances will drastically improve in the next few years.
- We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use.
Responsibilities
- Create and evolve developer documentation for Plaid's APIs - writing new content, and improving clarity, accuracy, and usability of existing content. Distill complex technical topics into approachable, accurate explanations for a broad developer audience.
- Improve and maintain developer-facing resources, including the Postman collection, documentation website, and other assets.
- Collaborate cross-functionally with Product, Engineering, Design, and Marketing to ensure Plaid delivers a best-in-class developer experience and to build solutions that engage, activate, and onboard new developers at scale.
- Create and evolve developer documentation for Plaid's APIs - writing new content, and improving clarity, accuracy, and usability of existing content.
Requirements
- Ability to write clear, idiomatic code in at least one widely used backend language and one frontend language
- Experience writing high-quality developer documentation from scratch, and identifying gaps or opportunities in existing documentation.
- Ability to quickly learn and clearly explain new technologies and concepts.
- Strong developer empathy, with the ability to understand and communicate what matters most to developers.
- Ability to thoughtfully leverage generative AI to accelerate your work while maintaining a high standard of quality in external-facing content.
- 5+ years of experience in Developer Relations, Developer Advocacy, or similar roles, or a combination of 2+ years in Developer Relations and 3+ years in related technical roles such as Software Engineering, Solutions Engineering, Implementation, or Sales Engineering.
- Experience building sample applications and technical demos.
Nice to have
- Familiarity with OpenAPI.
- Experience with web or mobile development.
- Experience working on B2B APIs.
- Strong presentation skills.
- Experience creating technical content across formats such as slide decks, diagrams, web apps, or video.
- We recognize that strong qualifications can come from both prior work experiences and lived experiences.
- We encourage you to apply to a role even if your experience doesn't fully match the job description.
- Plaid is proud to be an equal opportunity employer and values diversity at our company.
Skills
- Plaid powers the tools millions of people rely on to live a healthier financial life.
- Plaid's network covers 12,000 financial institutions across the US, Canada, UK and Europe.
Compensation
- Additional compensation in the form(s) of equity and/or commission are dependent on the position offered.
Benefits
- Design and build sample applications, demos, and tutorial videos that demonstrate the benefits of integrating with Plaid's APIs and the best practices to use during integrations.
Company info
- Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
- We're looking for an experienced Developer Relations Engineer to help the world's fintech companies (and we believe every company is a fintech company, even if they don't know it yet) integrate with Plaid's APIs.
- Our mission at Plaid is to unlock financial freedom for everyone.
This listing is sourced directly from Plaid's careers page and normalized into a canonical job model.