Favor
Account Manager I
Texas
Sponsorship not specifiedDetected 64 days ago
SalesforceCRMRecruitingCustomer SupportAvidCommunicationTime ManagementOrganizational SkillsMicrosoft Office
About the role
- You will strive to become an expert on the various products and tools available.
- Life at Favor Where you'll work: This role can be hybrid or remote, depending on the team member's location in Texas.
- If you live in Austin, Texas, we ask that you work from home roughly three days per week and work at our HQ for the remaining work days.
Responsibilities
- Develop and maintain strong relationships with existing local and regional partners by highlighting the value and return of the Favor Merchant Program through relevant data insights.
- Identify and close cross-sell opportunities for key partners.
- Partner closely with the Sales, Content, and Engineering teams to ensure new clients are on-boarded efficiently.
- Collaborate with Marketing and Content teams to manage our Promotional Calendar.
Requirements
- You have a customer-focused mindset with a consultative approach.
- You are precise and thorough with excellent attention to detail.
- You have strong interpersonal skills with the ability to work independently, within a team environment and with a diverse group of people at all levels of the organization.
- You have excellent written and verbal communication skills with demonstrated ability to communicate via phone and email (both internally and externally).
- Skills You Have:
Skills
- A relevant degree or comparable formal training, certification, or work experience.
- 1+ years of experience in customer facing roles.
- Working experience maintaining multiple accounts and client relationships over the phone or in person.
- Accomplished in G-Suite, Microsoft Office and Salesforce (or similar CRM).
Benefits
- We offer premium health, vision, dental, and life insurance, alongside 401(k) options.
- Paid time off (PTO): We offer unlimited PTO for salaried employees (that's actually unlimited) and ample vacation time to all team members.
- Learning and development: We encourage personal growth and education through Intern(al)ships and Learning Labs taught by Favor team members and external facilitators.
- Diversity, equity, and inclusion: At Favor, we believe that to be the best delivery app in Texas, we need to represent all Texans.
- No matter where you work best, we foster an inclusive and flexible environment to support our workforce.
- Identify merchants who may benefit from a higher tier package, or are missing partnered locations, and engage in the appropriate sales conversations or negotiations.
Company info
- Whether you're an avid cyclist, dog lover, or Magic enthusiast, there's a group for you here.
- We foster community through Employee Resource Groups (ERGs), company-wide events, happy hours, and regular connection opportunities.
- Develop medium to long-range sales plans and prepare strategies to protect, grow, and diversify the relationship with a defined group of existing customers.
- We are committed to growing a team with different backgrounds, experiences, abilities, and perspectives, and we are an
- At Favor, we believe that to be the best delivery app in Texas, we need to represent all Texans.
Equal opportunity
- equal opportunity employer.
This listing is sourced directly from Favor's careers page and normalized into a canonical job model.