One Medical

Phlebotomist / Administrative Assistant (Float)

Westport, CT · Full-time

Sponsorship not specifiedDetected 2 days ago

Customer SupportClinical TrialsClinical ResearchPatient CareResearchCommunicationProblem Solving

About the role

You will remove barriers to care, resulting in a truly exceptional in-office patient experience.
You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience.
You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges.

Responsibilities

You will be an ambassador for patients, with a mastery of human connection and a strong drive for service.
You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.
Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization

Requirements

Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care

Compensation

One Medical is committed to fair and equitable compensation practices.

Company info

One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.
In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.
The Opportunity
As a One Medical Float Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.
One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable.
But this isn't your average doctor's office.
We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks.
Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.
In February 2023 we marked a milestone when One Medical joined Amazon.
Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes.
As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.
As a One Medical Float Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services.
You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab.
You have a strong grasp of verbal and written communication.
You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates.
You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity.
You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team.
You have an unwavering drive to help and serve others and create amazing moments for our members and teammates.
If this sounds like you, we would love to connect.

Visa & Work Authorization

One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additi

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This listing is sourced directly from One Medical's careers page and normalized into a canonical job model.