Trinity Logistics

LTL Audit & Support Specialist

Seaford, DE

Sponsorship not specifiedDetected 21 days ago

LogisticsCustomer SupportResearchProblem SolvingTime ManagementMicrosoft OfficeAccounts Payable

About the role

In this dynamic role, your primary responsibility will be to ensure the timeliness and accuracy of LTL invoicing by meeting daily deadlines while delivering outstanding quality throughout the process!
A passion for providing exceptional customer service to both internal and external stakeholders is crucial for success in this role.
We are looking for an ideal candidate who demonstrates strong initiative, motivation, and a genuine sense of urgency to maximize their time for the most productive outcomes.

Team Members will be expected, if possible, to follow any other job-related instructions and perform any other job-related tasks as requested.
LTL Audit and Support Specialist
Are you ready to take on an exciting challenge as an LTL Audit & Support Specialist?
You will have the opportunity to collaborate with LTL carriers and Account Managers to resolve any billing discrepancies that may arise.
Develop and maintain relationships with carriers and account managers to deliver best in class customer service.
Update and maintain information in several operating systems both internally and externally.

Minimum of 1-year LTL transportation or logistics experience required.
Must be proficient in general computer knowledge and Microsoft Office products, demonstrated ability in Excel.
Must be well organized, detail oriented and able to work independently to meet deadlines.
Ability to research and audit invoicing using attention to detail, mathematics and problem-solving skills.
This job description does not imply that the above functions are the only tasks that may be required.
Must be well organized, detail oriented and able to work independently to meet deadlines. Time management is essential to success in this role.
A commitment to providing excellent customer service and continuous improvement.
Display originality and creative thinking to overcome obstacles and gaps within the department.
Effectively manage a high volume of work and perform duties accurately and with a sense of urgency.
Generate suggestions and ideas for process improvements.
Commitment to living the Trinity Guiding Values.

This listing is sourced directly from Trinity Logistics's careers page and normalized into a canonical job model.