Workday

Workday

Sr. Collaboration Engineer

USA, CA, Pleasanton · Senior

Sponsorship not specifiedDetected 5 days ago
PythonPowerShellRESTMachine LearningJiraStakeholder ManagementHRISCustomer SupportCommunicationCollaborationProblem SolvingMentoringMicrosoft Teams

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odds of building a lasting career here

42Risky
Cap-exempt (no lottery)0
Sponsors this role100
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 92 green-card filings in this occupation, 100% were for a worker who already held the job.

Green-card follow-through: 99%

Of 78 labor certifications old enough to have been used, 1 expired without the employer filing the next step. Median time from filing to decision: 497 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.

Files H-1B transfers

49 transfer filings in the last year, covering 49 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • Join a team of hardworking, multifaceted, and hard-working engineers who take personal pride in the service they provide to our workmates and external clients.
  • You will possess the ability to balance multiple tasks while operating across a large range of technologies simultaneously, ensuring daily operational responsibilities are met alongside customer SLAs.
  • Operating at the intersection of technology, artificial intelligence and employee experience, our goal is to eliminate friction and elevate productivity across a fast-paced, distributed workforce.

Responsibilities

  • Manage, operate, and maintain the enterprise collaboration stack across SaaS products including Google Workspace, Slack Enterprise Grid and integrated tools.
  • Drive platform migration initiatives (e.g., tenant migrations, Google Workspace optimizations, and file-sharing governance)
  • Implement scalable end-to-end automations for high-volume administrative processes and user lifecycles using Python, PowerShell, Google Apps Script, GAM, and Admin SDKs
  • Implement best practices, standards, and governance controls for AI/ML technologies and enterprise automation services.
  • Build and implement new AI-driven products and features aligned with the organizational roadmap. Develop, test, and implement processes with a primary focus on end-to-end automation and AI/ML optimization.
  • Implement shift-left automation strategies to empower Tier 1/Tier 2 support and reduce engineering operational load
  • Lead the design, deployment, and operational support for integrations with enterprise AI platforms (e.g., Sana Labs, Glean, Slack AI).
  • Serve as an escalation point for Tier 3 and Tier 4 technical support, addressing complex incident tickets and service requests.
  • Collaborate closely with Workday's IT engineering and security organizations, ensuring compliance with all audits and policies.
  • Our approach enables our teams to deepen connections, maintain a strong community, and do their best work.

Requirements

  • Professional Experience: 8+ years of hands-on experience in IT engineering, platform administration, or enterprise systems engineering.
  • AI Platform Readiness: Hands-on experience or interest in integrating enterprise AI tools and third-party SaaS products with enterprise collaboration stacks.
  • Technical Operations (L3/L4): Proven experience operating as an escalation point for complex L3/L4 technical issues, incident management, root cause analysis, and ticketing systems (ServiceNow or Jira).
  • We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role).
  • Workday is committed to providing reasonable accommodations for qualified individuals during our application process, in order to perform one or more essential functions of their job, as well as regarding the use of AI tools for employment decision-making to any degree.
  • Global Support & Coordination:
  • Ability to coordinate across global operations and maintain seamless daily handoffs across time zones (PST / IST) to ensure 24x5 coverage.
  • Shift-Left Operational Strategy:
  • Strong drive to implement operational automation that empowers Tier 1 and Tier 2 support teams, reducing ongoing engineering maintenance overhead.
  • Communication & Stakeholder Management:
  • Excellent written and verbal communication skills, with the ability to articulate complex technical concepts to non-technical business partners and leadership.
  • Agility & Problem Solving:
  • History of balancing multiple competing priorities simultaneously in a fast-paced technology environment while adhering to customer SLAs.
  • Workday Pay Transparency Statement
  • The annualized base salary ranges for the primary location and any additional locations are listed below.

Skills

  • Your work days are brighter here.

Compensation

  • $130,700 USD - $196,100 USD
  • $110,300 USD - $196,100 USD
  • In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

Benefits

  • Monitor system health, uptime, performance indicators, and Mean Time to Resolution (MTTR) to deliver a seamless workmate experience.
  • Coordinate global operations, maintaining handoffs across time zones (PST / IST) to ensure continuous 24x5 support coverage.
  • Our Approach to Flexible Work
  • This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together.
  • Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Company info

  • The Digital Employee Experience Collaboration team, part of Business Technology (BT) at Workday, delivers innovative, engaging digital experiences for our global workforce.
  • We partner closely with teams across Sales, Marketing, Customer Service, HR, Employee Communications, and other functions to deliver seamless, integrated experiences that support business operations and help Workmates do their best work.
  • We are a collaborative, dynamic team that values creativity, innovation, customer empathy, and continuous improvement.

Equal opportunity

  • Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
  • If you require a reasonable accommodation, you may email accommodations@workday.com, as far in advance as possible.
  • Please see below for more details including how to request an accommodation as a qualified veteran, due to a disability or for religious reasons, or as otherwise provided under applicable law.
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This listing is sourced directly from Workday's careers page and normalized into a canonical job model.