Conab
Surrogate Engagement Advisor (Evenings/Weekends)
Remote (United States) · Full-time
Sponsorship not specifiedDetected 13 days ago
SalesforceCRMHRISCustomer SupportCommunication
About the role
- About ConceiveAbilities ConceiveAbilities is the premier gestational surrogacy and egg donation agency in the United States and worldwide.
- Our staff is committed to helping our clients from their first meeting, to choosing a surrogate, to the delivery plans for the baby and every step in between.
- Position description As a Surrogate Engagement Advisor, you'll be the first connection a potential surrogate has with ConceiveAbilities.
Responsibilities
- This role requires an 8-hour workday, ensuring consistent support for surrogate candidates while balancing the demands of managing schedules, calls, and other tasks efficiently within a structured workday.
- Manage a calendar to accommodate 12 introductory calls that focus on understanding the surrogate applicant's story, motivations, and questions while assessing candidacy.
- Maintain accurate, up-to-date profiles for each surrogate candidate in the CRM system, ensuring all initial information is complete and easily accessible.
Company info
- Serve as the primary point of contact for surrogate applicants, building trust and rapport through personalized, logistically-specific support during the initial stages of the screening process to ensure they trust ConceiveAbilities in both the decision to become a surrogate and to do so as part of our program.
- Communicate respectfully and empathetically with applicants when we are unable to move forward, even in situations when the decision itself is not a shared decision between the candidate and ConceiveAbilities.
Equal opportunity
- Laci Compton, Surrogate Engagement Advisor Manager ConceiveAbilities is an equal opportunity employer.
This listing is sourced directly from Conab's careers page and normalized into a canonical job model.