Trend Micro
Incident Response Coordinator
Irving, Texas
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About the role
- The Incident Response Coordinator is a role for those experienced with leading, managing and coordinating cybersecurity incident response activities.
- This role serves as a single point of contact for customers during Incident Response engagements, ensuring timely communications, effective incident management, and efficient stakeholder coordination.
- The coordinator works closely with Incident Response analysts, senior leadership, legal, and other relevant parties to ensure that proper service delivery is performed and efficiently executed.
Responsibilities
- Apply experience in cybersecurity incident response to lead and oversee all phases of incident management, ensuring effective coordination, communication with stakeholders, expectation management, and successful closure.
- Maintain situational awareness across multiple incidents and prioritize response efforts.
- TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.
- At TrendAI™, we're always seeking exceptional talent; people who want to collaborate with the best and push boundaries together.
- Here, your work goes beyond building a career.
Requirements
- 2+ years of experience in incident or project management, SOC operations management, or cybersecurity coordination.
- Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related field (or equivalent experience).
- Education: Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related field (or equivalent experience).
- Skills & Competencies:
- Work Environment:
- DEI Commitment:
Skills
- Extensive experience in directing and coordinating cybersecurity incident response in high-pressure, fast-paced environments.
- Strong understanding of security incident response frameworks (e.g., NIST 800-61, SANS).
- Excellent organizational and communication skills under pressure.
- Ability to coordinate multiple workstreams and stakeholders simultaneously.
- Familiarity with SIEM tools, EDR platforms, forensic processes, and threat intelligence sources.
- Analytical mindset and attention to detail in documenting and tracking incidents.
- On-call participation during major incidents or outside business hours as required, including weekends and holidays.
- Must be located in the Dallas-Fort Worth area.
- Must be willing to report in-office 3 days a week.
- Comprehensive medical, dental and vision insurance
- Life insurance
- Short & Long Term Disability
Compensation
- 14 Annual Holidays
Benefits
- Trend Micro provides benefit options for you and your family.
- Pre-partum, maternity, parental and medical leave
- Mental Health Wellness Program
- Wellness Incentive
- Tuition Assistance
Company info
- At Trend Micro, we're committed to fostering a diverse, inclusive, and genuine workplace.
- What We Offer You: You're important to us.
- Identify and track security posture enhancements for Trend Micro customers.
Visa & Work Authorization
- This position does not offer sponsorship for work permit applications or renewals, either now or in the future.
This listing is sourced directly from Trend Micro's careers page and normalized into a canonical job model.