KnowBe4
Strategic Account Director (Hybrid)
New York, New York · Director
Sponsorship not specified$250k-$270kDetected 62 days ago
AWSAzureAgentic AICybersecuritySIEMSOARSalesforceCRMSalesPipeline ManagementForecastingCustomer SuccessZero TrustLeadershipCommunicationCollaborationTime ManagementOrganizational Skills
About the role
- KnowBe4 empowers the modern workforce to make smarter security decisions every day.
- Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans.
- More specifically, this position will be charged with promoting and selling KnowBe4's products and services, with the objective to achieve and exceed monthly sales quota.
Responsibilities
- Build and maintain a pipeline of potential cross sale, add-on and upgrade opportunities by developing and managing relationships with your assigned customer accounts.
- Identify key decision makers and develop meaningful relationships that add value and drive future account growth.
- Follow up on marketing leads to generate sales opportunities and pipeline.
- Maintain accurate and thorough records for customer calls, emails, notes, tasks, demos and other relevant information in compliance with the Administration Policy.
- Support in the renewal process where there is an opportunity to grow the account.
- Partner with KnowBe4 Revenue teams on methods/ strategies to achieve increased account penetration of Global accounts.
Requirements
- Experience selling deals $100K - $200K in the Enterprise segment
- Experience selling multi-year deals
- International: English and local language proficiency required.
- Experience with CRM systems (preferably Salesforce)
- Familiarity with standard concepts, practices and procedures within the IT Security Field
Nice to have
- Has demonstrated expertise in value-based selling methodologies with enterprise accounts
- Executive-level presentation and communication skills
- Experience with strategic account planning and management showing measurable account growth
- Experience managing and progressing opportunities involving multiple stakeholders
- Has a track record of managing and closing complex, multi-year deals with multiple stakeholders
- Experience creating and communicating compelling business cases
- Experience with consultative selling approach and value selling methodology
- Experience handling technical objections
Skills
- Human Risk Management & challenges faced by IT / InfoSec Teams / Compliance & Board Members
- Basic network and email security concepts
- SIEM/SOAR platforms
- Zero Trust Architecture
- Cloud security architecture
- Phishing attack vectors
- Identity & Access Management
- Security orchestration and automation
Compensation
- The compensation for this position ranges from $250,000-$270,000 including base, bonuses and commissions.
Company info
- Build and maintain a pipeline of potential customers by developing and managing relationships with prospects.
- Work with those Customer Success Managers and Renewal Specialists assigned to your customer accounts to the end of your customers increasing their commitment and use of the KnowBe4 Product Suite.
- An applicant assessment and background check may be part of your hiring procedure.
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This listing is sourced directly from KnowBe4's careers page and normalized into a canonical job model.