Redspace

Redspace

Employee Success Manager

Bedford, Nova Scotia, Canada

Sponsorship not specified$75k-$95kDetected 16 days ago
OKRsRecruitingHRPerformance ManagementEmployee RelationsCadenceLeadershipCollaboration

About the role

  • Employee Success Manager The Employee Success Manager (ESM) is a strategic people leader responsible for maximizing team performance, driving talent retention, and aligning professional development with business objectives.
  • The ESM plays a critical role in driving accountability and shaping a high-performing, people-first culture within REDspace.
  • From video delivery and streaming to Adtech, cloud engineering, learning platforms, and custom web development, we help businesses solve complex problems and bring big ideas to life.

Responsibilities

  • Talent Retention & Mobility: Proactively identify high-potential talent and design strategic succession, growth, and internal mobility paths to retain critical skills.
  • Workforce Integration: Direct and manage the onboarding lifecycle of new hires, ensuring rapid time-to-productivity and alignment with company culture.
  • Performance Intervention: Independently manage and execute Performance Improvement Plans (PIPs), addressing underperformance decisively and in alignment with organizational standards.
  • Resource Optimization: Partner with the Resourcing and Director teams to optimize talent allocation, ensuring direct reports are strategically placed on projects to maximize both client impact and employee growth.
  • Systems & Analytics Optimization: Serve as the functional champion for internal performance tools (e.g., Small Improvements), leveraging data, OKRs, and 360 reporting to deliver actionable people insights to executive leadership.
  • Operational Risk Management: Partner with HR to manage organizational risk while driving a high-performance, delivery-focused culture.
  • Professional & Leadership Experience Management Experience: Minimum of 5 years of direct people management or delivery leadership experience, with a proven track record of developing technical or project-based teams.
  • We recognize the importance of work-life balance and offer flexibility when needed to support individual circumstances.
  • Social and team building events.
  • AI & Automated Screening Disclosure: We use Workable to help manage our hiring process.

Requirements

  • Partner with HR to drive the recruitment process when required, conducting strategic pre-screens and participating in panel interviews.
  • Talent Acquisition Support: Partner with HR to drive the recruitment process when required, conducting strategic pre-screens and participating in panel interviews.

Skills

  • Our clients include industry giants like Apple, Paramount, IBM, and Sony Pictures Television.

Compensation

  • The expected salary range for this position is $75,000-$95,000 CAD. (Final placement within the range is at the discretion of the hiring manager, based on relevant experience).
  • Performance Management & Resource Optimization Performance Evaluation & Accountability: Lead the end-to-end performance review process; synthesize feedback from Technical Leads, Project Managers, and clients to deliver objective, high-impact annual evaluations.

Benefits

  • Manage team capacity and operational resourcing (including PTO approvals and leave management), balancing employee well-being with active project delivery needs.
  • What You'll Bring Education (Preferred) Bachelor's degree in Management, Business Administration, Psychology, or a related discipline.
  • Fully company-funded health, vision, dental, EFAP, and life insurance coverage with access to virtual doctor visits via Maple.
  • Pension plan contribution matching.
  • A flexible Health Spending Account and/or Lifestyle Spending Account.
  • Team-oriented education strategy, which includes a professional development allowance.
  • A large, beautiful office with free parking, an on-site gym/sauna, and complimentary coffee and snacks.

Company info

  • We are looking to hire 3 people for this role, the anticipated start date is Monday September 14th, 2026.
  • People Leadership & Talent Development Strategic 1:1

Equal opportunity

  • If you require accommodation at any stage of the application or interview process, please let us know.

Visa & Work Authorization

  • ard to race, color, religion, sex, sexual orientation, gender identity, national or indigenous origin, disability, age, citizenship, marital status, or Veteran status
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This listing is sourced directly from Redspace's careers page and normalized into a canonical job model.