Workiva

Workiva

Implementation Consultant

Canada - Remote

Sponsorship not specifiedDetected 31 days ago
AccountingFP&AERPCommunicationProblem SolvingMicrosoft Office

About the role

  • At Workiva, you'll bring technology to market that executives, boards, and regulators depend on.
  • If you're energized by meaningful challenges, inspired by collaborative teams, and motivated to help organizations turn uncertainty into advantage, we'd love to meet you.

Responsibilities

  • Solution Implementation: Manage customer process designs, execute data migration (mapping and transforming), and document processes for seamless handoffs.
  • Quality Reviews: Evaluate peer and partner implementations to ensure adherence to Workiva best practices, exercising sound judgment on deviations and escalating significant issues.
  • Insights & Feedback: Identify trends in customer satisfaction and partner delivery, translating those experiences into structured feedback for product and professional services teams.
  • Partner Implementation: Support joint delivery engagements by guiding partners on Workiva methodology and platform behavior.
  • Partner Enablement: Lead technical enablement sessions to evaluate delivery readiness, and provide constructive feedback using solution rubrics.
  • This hands-on, customer-facing role involves configuring solutions, building process documentation, and training users across multiple concurrent engagements.
  • In this team-first role, you will apply established best practices, perform quality reviews of peer and partner work, and actively enable implementation partners to deliver to Workiva standards.
  • Manage customer process designs, execute data migration (mapping and transforming), and document processes for seamless handoffs.
  • Identify trends in customer satisfaction and partner delivery, translating those experiences into structured feedback for product and professional services teams.
  • Support joint delivery engagements by guiding partners on Workiva methodology and platform behavior.

Requirements

  • 3+ years of experience in service delivery, finance, accounting, audit, or a related role
  • With an unbroken path from source to output, leaders gain confidence in their numbers, visibility into current and emerging risks, and the ability to move with speed and precision in a constantly changing world.

Nice to have

  • Experience with ERP, GRC, GL, FP&A, or Analytics & Reporting solutions and related technology platforms
  • Hands-on experience with the Workiva platform, other SaaS or cloud technologies, or data architectures
  • Consultant-level experience at a services firm or public accounting preferred
  • Comfort with ambiguity
  • strong instinct for when to solve independently and when to escalate
  • Self-motivated with a strong propensity for action, results, and continuous improvement
  • Ability to present topics clearly and succinctly across stakeholder levels
  • Familiarity with Microsoft Office Suite and Google Workspace applications

Benefits

  • Bachelor's degree or equivalent combination of education and experience in a related field

Company info

  • The Implementation Consultant directly interfaces with customers and partners to deliver sustainable, scalable Workiva solutions that achieve desired business outcomes.
  • The Workiva platform evolves constantly, so we are looking for someone who proactively adopts new product knowledge and shares insights to strengthen the team's collective expertise.

This listing is sourced directly from Workiva's careers page and normalized into a canonical job model.