Agility Robotics

Agility Robotics

Senior Service Technician II

Onsite- Salem, OR · Senior · Full-time

No sponsorship$60k-$78kDetected 10 days ago
LinuxJiraConfluenceExcelERPPerformance ManagementCustomer SupportRoboticsCommunication

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odds of building a lasting career here

35Risky
Cap-exempt (no lottery)0
Sponsors this role72
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70

Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card intent detected

Agility Robotics Inc. obtained a prevailing wage determination for Architectural and Engineering Managers in Salem, OREGON on 2026-06-29. No matching green-card filing appears in our data yet. The determination expires in 20 days (2026-09-26), and a green-card filing must follow before then or the employer starts over.

Files H-1B transfers

16 transfer filings in the last year, covering 16 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • Gather metrics to assess the quality of products and assist in process improvements
  • Assist in the creation, implementation, and maintenance of cross-functional training, work instructions, and procedures to ensure consistency with customer needs, company goals, and industry best practices
  • Identify and communicate resource needs and gaps for successful service delivery

Responsibilities

  • The Senior Service Technician will support the execution of Agility's humanoid robot service strategy at our new RoboFab factory in Salem, OR.
  • The candidate will develop, implement, and continuously improve processes and procedures for robot repair and refurbishment.
  • Support the service operations for all robots, including troubleshooting and repairing both robots and their peripherals
  • Support compliance with all customer Service Level Agreements (SLAs)
  • Support cross-functional teams to perform root cause analyses and other projects
  • Work with the operations, engineering, and production teams to develop and manage preventative and predictive maintenance schedules, part consumption, and repair order tracking
  • Support operations, engineering, and production with testing and performance management
  • Excellent hand and power tool skills, strong mechanical aptitude with ability to interpret technical documents; electronics skills a strong plus
  • Ability to perform standard work instructions and SOPs with high accuracy

Requirements

  • Applicants must have current authorization to work in the United States.
  • Ability to provide clear written and verbal detailed updates and reports to management
  • Ability to work overtime Mon-Fri, and as required on weekends (not typical)
  • Technical associates degree or equivalent military training
  • Experience with project improvement methodologies
  • High School diploma or GED; 2-year technical degree or military equivalent preferred

Nice to have

  • High School diploma or GED
  • 2-year technical degree or military equivalent preferred
  • 3-5 years electro-mechanical systems troubleshooting and repair
  • mechatronics troubleshooting and repair preferred
  • root cause analysis strongly desired
  • electronics skills a strong plus
  • Experience with MES, ERP systems
  • VKS, Infor, Jira and/or Confluence a plus

Skills

  • Excellent analytical, verbal, written, and interpersonal communication skills
  • Strong computer skills and proficient using Google sheets/docs and/or MS excel/word and able to quickly learn new software applications

Compensation

  • The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to: job-related knowledge, skills, and experience.

Benefits

  • Parental Leave: Generous paid parental leave programs.

Company info

  • These efforts will support both internal and external customers, as well as business objectives.

Visa & Work Authorization

  • asis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protect
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This listing is sourced directly from Agility Robotics's careers page and normalized into a canonical job model.