Early Warning Services, LLC

Principal Product Manager - Zelle Platform

New York, New York, USA · Principal · full-time

Sponsorship not specified$173k-$230kDetected 74 days ago

RailsKafkaRabbitMQMachine LearningData ScienceCybersecurityProduct ManagementProduct StrategyLeadershipCollaboration

About the role

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.
Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire.
This position is ineligible for employment Visa sponsorship.

Working closely across marketing, sales, analytics, design and development partners, drive strong go to market strategies to attain product revenue and client adoption targets.
Owns internal financial targets and customer net promoter and satisfaction goals.
Able and adept at working directly with the technologists to deliver.
Clearly defines requirements, grooms user stories, motivates technical teams and partners with technology closely.
Support the company's commitment to risk management and protecting the integrity and confidentiality of systems and data.
Builds internal and external coalitions and alignment on product strategy and execution.

In th is technical p roduct management role, the Principal Product Manager will be r esponsible for leading the core event data domain and messaging framework for the Zelle P latform.
The Principal Product Manag e r must have the product management skillset and technical acumen necessary to become the subject matter expert in Zelle P latform technology.
M ust be an expert at busting down silos to fully assess customer impact, weigh tradeoffs, finalize product requirements and align the product roadmap with other Zelle platform and growth teams.
Demonstrated experience in setting a product strategy, roadmap and in meeting product revenue targets.
Demonstrated experience owning high-throughput, low-latency platform capabilities in production environments, processing millions of transactions per day, with direct accountability for availability and performance SLAs.
Track record of defining and shipping developer-facing platform products-APIs, Webhooks, and SDKs -with a strong instinct for internal and external developer experience.
Experience navigating platform governance in regulated environments, including schema versioning, event schema registries, audit requirements, and data residency constraints.
Experience systems thinking, with the ability to consider end-to-end blast radius reduction when changing shared platform components.

Influences cross functional teams, executives and customer leadership with strong vision, strategy, and product execution.
Additionally, candidates are eligible for a discretionary incentive plan and benefits.
The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.
401(k) Retirement Plan -Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
Paid Time Off - Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.

This listing is sourced directly from Early Warning Services, LLC's careers page and normalized into a canonical job model.