Sglottery
Bench Tech I
Columbus, OH
Sponsorship not specifiedDetected 14 days ago
Data AnalysisCommunicationProblem SolvingTime Management
About the role
- Diagnoses mechanical, hardware, software and systems failures using established procedures.
- Prepares reports for analysis of product failure trends and service ability issues.
- May communicate with field-based technicians for details helpful to failure diagnostics or repair, but generally without direct client contact.
Requirements
- An understanding of and some experience with troubleshooting computer software and hardware technologies
- Excellent interpersonal, verbal, and written communications skills, with proven technical and customer satisfaction skills
- Proven self-starter with motivation and ability
- Ability to prepare and analyze reports to identify product failure trends and
- Ability to lift, install and move large self-service equipment (Occasionally lift or move up to 50 pounds)
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Education
- Must have a high school diploma or equivalency.
- Promptly respond to customer/management request and feedback.
- Great organization and time management skills that allow you to handle
- multiple responsibilities efficiently and promptly
- Strong judgement and problem solving skills to determine most cost effective repair/resolution to minimize customer downtime
- service ability issues
- On occasion climbing ladders
- Pass background check and a clean driving record
Skills
- Enters all repair data into Bench Repair database daily.
Company info
- Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries.
- From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day.
- We push game designs to the next level and are pioneers in data analytics and iLottery.
- Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward.
- Position Summary
- Bench Techs performs in-house servicing and repair of company products at established company repair site or service center.
- Performs maintenance, testing and calibration of repaired products.
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This listing is sourced directly from Sglottery's careers page and normalized into a canonical job model.