Empower Pharmacy

Empower Pharmacy

Order Processing & Fulfillment Technician 503B (2nd shift)

Houston, TX · Junior

Sponsorship not specifiedDetected 9 days ago
ComplianceSupply ChainProcess ImprovementERPInventory ManagementHRISPharmacy PracticeGMPFDA RegulatoryLeadershipCommunicationCollaborationProblem SolvingAdaptability

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Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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About the role

  • In this critical role within Empower's hyper-growth, highly regulated 503A/503B environment, the Order Processing & Fulfillment Technician leverages AI to enhance speed, scale, quality, and decision-making in pharmaceutical operations.
  • By ensuring precision in order fulfillment and compliance with cGMP, this role directly impacts business success and patient outcomes.
  • Ownership encompasses executing strategic workflows, aligning with Empower's mission to expand affordable healthcare access.

Responsibilities

  • Collaborate with supply chain teams to ensure seamless operations, reduce waste, and maintain uninterrupted fulfillment processes, while applying strategic decision-making to align resources with demand.
  • Documentation: Maintain comprehensive records of order components, including batch/lot numbers, expiration dates, and quantities, to ensure full traceability and compliance with regulatory requirements.
  • Hygiene Protocols: Adhere to strict hygiene protocols, maintaining cleanliness and organization in the fulfillment area. Implement AI monitoring systems to uphold safety standards, preventing contamination and ensuring a safe, compliant working environment.
  • Lead initiatives that streamline workflows, reduce errors, and elevate operational performance in alignment with Empower's strategic goals.
  • Cross-Functional Collaboration: Engage with cross-functional teams to implement AI-driven solutions that foster innovation and efficiency.
  • Customer Focus: Builds trust through customer-centric solutions.
  • Optimizes Work Processes: Drives efficiency with continuous improvement.
  • Collaborates: Partners effectively to achieve shared goals.
  • Manages Complexity: Simplifies and solves complex challenges.
  • We invest deeply in our people, encourage bold thinking, and create opportunities for growth, leadership, and innovation at every level.

Requirements

  • While performing the responsibilities of the job, the employee is required to talk and hear.
  • Employees are regularly required to move about the office and around the corporate campus.
  • The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
  • Minimum of 1 year experience in pharmacy operations, order fulfillment, or inventory management.
  • Experience in a regulated manufacturing environment is beneficial.
  • Verification Activities: Perform required verification steps to confirm the correct product, quantity, strength, batch or lot number, expiration date, labeling, and order information prior to release for fulfillment.
  • High school diploma required; Associate's degree or relevant certification preferred.

Nice to have

  • High school diploma required
  • Associate's degree or relevant certification preferred.
  • Certified Pharmacy Technician (CPhT) certification is strongly preferred.

Skills

  • Proficiency in ERP software with AI integration capabilities.
  • Strong organizational and communication skills, with the ability to adapt to dynamic environments.
  • Understanding of cGMP, GDP, FDA regulations, and AI-driven compliance tools.
  • Capability to leverage AI for inventory management and process optimization.

Benefits

  • We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications.
  • https://careers.empowerpharmacy.com/benefits/
  • Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide.
  • We're proud to be recognized as one of Houston's fastest-growing private companies and ranked #116 in Healthcare & Medical on the Inc.
  • Guided by these principles, we've created a uniquely integrated healthcare platform powered by advanced technology, operational excellence, and a relentless commitment to patient care.
  • It means becoming part of a mission-driven organization that's transforming healthcare at scale.
  • Compliance Adherence: Stay updated with cGMP, GDP, and FDA regulations, applying AI-enhanced learning tools to continually advance compliance knowledge.

Company info

  • Values: - People: Empowering people defines who we are. - Quality: Excellence in every product, every time. - Service: Serving others is our highest purpose. - Innovation: Advancing care through technology and discovery.

This listing is sourced directly from Empower Pharmacy's careers page and normalized into a canonical job model.