Red Antler

Red Antler

Lifecycle Marketing Account Manager

United States · Full-time

Sponsorship not specified$80k-$90kDetected 5 days ago
A/B TestingProject ManagementContent CalendarsPerformance MarketingCommunication

About the role

  • You should be familiar with direct-to-consumer business models and confident in growing e-commerce businesses using email and SMS to increase LTV.
  • Our ideal Lifecycle Marketing Account Manager will communicate well with the Lifecycle Director, other account managers, lifecycle specialists, the creative team (graphic designers and copywriters), and clients.

Responsibilities

  • Own multiple client relationships as the main point of contact for Fat Earth
  • Outline strategy that supports Graphic Designers and Copywriters in building beautiful, effective, and high-performing deliverables
  • Communicate clearly and proactively with both internal team members and external clients to move projects forward and implement account improvements
  • Monitor account performance and provide consistent status and strategy updates to clients to drive growth per their business objectives and KPIs
  • Partner and collaborate with the larger Lifecycle Marketing team, as well as Paid Media and Creative teams, to provide additional support as needed, ensure deadlines are met, and manage inputs from a variety of stakeholders
  • Step in as needed across all client accounts to fill gaps, including briefing, building email templates, setting up segments, scheduling emails, troubleshooting issues in ESPs, and QA.
  • Operate within the agency project management software, ClickUp, to manage timelines, work inputs, and track progress
  • Monitor industry trends and lead experimentation with new channels and tactics

Requirements

  • Bachelor's degree
  • 2+ years of experience in Klaviyo and managing lifecycle programs
  • Experience working with a team and delivering projects for clients
  • You can also track and analyze performance and refine campaigns and automations to improve results.

Compensation

  • $80k-$90k

This listing is sourced directly from Red Antler's careers page and normalized into a canonical job model.