EquipmentShare
Service Writer
Miami, FL · Contract
Sponsorship not specifiedDetected 1 day ago
SalesCustomer SupportLeadershipCommunicationProblem Solving
About the role
- Because we do things differently - and we think you'll feel it from day one.
- We're a people-first company powered by cutting-edge technology.
- We're a team of problem-solvers, go-getters, and builders.
Responsibilities
- Build the Future with Us - EquipmentShare is Hiring a Service Writer
- You're energized by building, nurturing and maintaining relationships with customers throughout every step of the rental process
- Assist the service manager to manage customer damage and internal work orders
- Respond to inbound leads and guide customers through the EquipmentShare rental process
- Expand our existing customer base by building relationships with contractors and construction company principals.
- Maintain and nurture existing customer relationships to ensure our customers are 100% satisfied with the level of service and support they are receiving from EquipmentShare.
Requirements
- Required Skills/Abilities:
Nice to have
- 3-4 years of sales experience (equipment sales experience is a plus)
- High School diploma or equivalent
Skills
- You're a great listener and care about solving your customer's problems
- You have strong interpersonal and problem-solving skills
- You can adapt to the fast pace of a growing company and stay continuously educated on the latest EquipmentShare products and services
- See challenges as opportunities
- Embrace change and continuous improvement
- Bring energy, effort, and optimism every day
Compensation
- 16 hours of paid volunteer time per year - give back to the community you call home
Benefits
- Full medical, dental, and vision coverage for full-time employees
- Generous PTO + paid holidays
- Gym membership stipend + wellness programs (earn PTO and prizes!)
- Education and Experience:
Company info
- At EquipmentShare, we're not just filling a role - we're assembling the best team on the planet to build something that's never been built before.
- We're on a mission to transform an industry that's been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.
- We're hiring a Service Writer at our rental facility in Miami, FL, and we're looking for someone who's ready to grow with us, bring energy and drive to their work, and help us build the future of construction.
- Service Writers are responsible for scheduling rentals and maintaining customer service standards with customers.
- Career advancement, leadership training, and professional development opportunities
- You want to be part of a team that's not just changing an industry for the sake of change - we're transforming it to make it safer, more secure, and more productive.
- We're looking for people who:
- Educate our customers about the numerous ways EquipmentShare can help save them money, make more money, and operate more efficiently
Equal opportunity
- EquipmentShare is an Equal Opportunity Employer.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.
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This listing is sourced directly from EquipmentShare's careers page and normalized into a canonical job model.