Xometry Europe

Senior Manager, User Research

Waltham, MA · Senior

Work authorization required$180k-$200kDetected 13 days ago

UX ResearchProduct ManagementProduct StrategyResearchLeadershipCommunication

About the role

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life.
Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
You are responsible for ensuring research produces a clear, actionable, and insights-driven strategy that changes product direction.

Xometry is looking for a Senior Manager, User Research to lead and scale research across one or more Strategic Product and Technology Organizations (STOs).
You are accountable for ensuring research drives product decisions, reduces risk, and improves delivery clarity.
You will partner closely with Product, Design, and Engineering leadership to define what we need to learn, when we need to learn it, and how it impacts decisions.
Experience working closely with Product, Design, and Engineering teams
Experience in defining what needs to be learned before design or development

10+ years of experience in user research, including 2+ years managing researchers

Lead and develop a team of senior researchers
Set clear expectations for insight quality, speed, and impact
Hold researchers accountable for outcomes, not just studies
Provide direct feedback and address performance issues quickly
Ensure research outputs directly influence product decisions and roadmaps
Reduce ambiguity and rework through early insight generation and team consumption
Track and improve insight impact (what changed because of research)
Ensure research is conducted at the right time in the product lifecycle
Balance depth and speed based on business needs
Eliminate redundant or low-impact research work
Ensure outputs are structured, clear, and usable across teams
Leverage AI to accelerate synthesis, analysis, and insight generation

The estimated base salary range for new hires into this role is $180,000-$200,000.00 annually + bonus depending on factors such as job-related skills, relevant experience, and location.

This role specifically owns the development of the long-term User Strategy, acting as a primary input for Product Vision and roadmapping.

For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

This listing is sourced directly from Xometry Europe's careers page and normalized into a canonical job model.