Spear AI

Spear AI

Care Coordinator- Wall St

New York, New York

Sponsorship not specifiedDetected 36 days ago
ExpressCustomer SupportPatient CareLeadershipCommunication

About the role

  • Spear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our 70 Pine St. clinic in the Financial District.
  • Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment.
  • Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours.

Requirements

  • Strong communication skills and ability to multi-task.
  • Ability to use computer keyboard 90% of each workday.
  • The ability to sit, stand, walk for extended periods of time
  • Previous customer service experience.
  • Someone who is hospitable, welcoming, and team-orientated.
  • A strong attention to detail and willingness to grow.
  • We know that exceptional patient service can only be achieved when our team is well cared for.
  • We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being.
  • One Medical paid membership. Learn more at onemedical.com/business
  • Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program.
  • Medical, Dental, Vision Benefits, Commuter FSA Plan.
  • 401(K)

Nice to have

  • BA.BS degree preferred, not required.

Compensation

  • 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation.
  • The total SPEAR matching contribution will not exceed 4% of your annual compensation

Benefits

  • Further benefits include:
  • One Medical paid membership.
  • Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health
  • Commuter FSA Plans - pretax savings plans for travel to & from work
  • Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc.
  • Gym membership discounts with Blink & Crunch Fitness.
  • Company Events - Annual Summer Picnic and Holiday Awards Celebration
  • While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities.

Company info

  • Spear Physical and Occupational Therapy is the nation's leading outpatient practice.
  • With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances.
  • Since its founding, Spear has been honored by some of the top medical, academic, and business communities.
  • Learn more about Spear's history of excellence at spearcenter.com.
  • Among these accolades, they have twice been named the nation's top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more.
  • No matter where you are in your career, we are positive you will find your niche with us and grow.
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This listing is sourced directly from Spear AI's careers page and normalized into a canonical job model.