GumGum
Account Manager
New York, United States · Mid
Sponsorship not specified$72k-$90kDetected 78 days ago
JiraStakeholder ManagementSalesforceAccount ManagementExcelSignal ProcessingResearchLeadershipCommunicationCollaborationProblem SolvingPublic SpeakingMicrosoft Office
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odds of building a lasting career here
39Risky
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
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About the role
- The Account Manager is responsible for ensuring campaigns exceed expectations - driving renewals and strengthening relationships with clients across both direct and programmatic environments.
- The role involves coordinating internal teams, reviewing and interpreting performance data, and proactively identifying opportunities for growth.
- Note: GumGum fosters a flexible work environment, offering GumGummers the ability to work either in-office or remotely/from home.
Responsibilities
- Account Managers will support the execution of direct and programmatic campaigns by managing day-to-day setup, activation, monitoring, and reporting needs, ensuring the delivery of a seamless client experience and campaign success.
- End-to-End Campaign Management: Own the full post-sale campaign lifecycle across direct and programmatic channels-from kickoff and creative QA to DSP activation, pacing, and wrap decks.
- Cross-Functional Leadership: Partner closely with AdOps, Design, Engineering, and Sales to ensure seamless campaign setup, accurate execution, and structured pod alignments.
- Performance & Optimization: Monitor daily delivery, pacing, and KPI trends to deliver actionable optimization recommendations and data-driven insights to clients.
- Client Relationship Ownership: Serve as the primary post-sale contact for agency and trading desk partners, building long-term trust through clear communication and best-in-class support.
- Retention & Renewal Strategy: Drive account renewals and lead high-value QBR and wrap deck presentations for key accounts to showcase ROI and campaign success.
- Revenue & Upsell Growth: Partner with Sales to identify incremental, upsell, and cross-channel opportunities within existing accounts to maximize lifetime value.
- Technical & Platform Alignment: Collaborate with the Strategic Programmatic Lead to troubleshoot complex technical issues, adopt evolving best practices, and leverage new platform capabilities.
Nice to have
- Industry Experience: 1-2+ years of experience in programmatic digital media, specifically within Account Management or Media Planning.
- Programmatic Domain Knowledge: Hands-on background in programmatic execution (trading, planning, or programmatic account management).
- Agency Ecosystem Familiarity: Strong foundational understanding of the agency landscape, from holding companies down to agency trading desks.
- BA/BS degree in Business, Advertising, Marketing, or equivalent practical experience.
Skills
- Programmatic & Digital Media Expertise:
- Strong grasp of DSPs, Deal IDs, Real-Time Bidding (RTB), agency trading desks, and core digital metrics/revenue models.
- Ability to interpret campaign performance data, synthesize clear insights, and confidently explain results to clients.
- AdTech Tool Proficiency:
- Client & Stakeholder Management:
- Skilled at navigating diverse internal and external relationships, balancing competing client needs with diplomacy and high-touch service.
- Exceptional written and verbal communication skills, with the ability to articulate complex technical workflows clearly.
- Intermediate to advanced proficiency in Excel, PowerPoint, and Word for performance modeling and client presentations.
- Organization & Detail Orientation:
- Meticulous attention to detail with the ability to juggle multiple tight deadlines in a fast-paced environment.
- Proactive Growth Mindset:
Compensation
- The reasonable estimated base pay range for this role is from $72,000 - $90,000 annually + quarterly incentive plan.
Benefits
- At GumGum, competitive base pay is a part of a total rewards package which also includes benefits, an emphasis on recognition, development, and wellness.
- The total rewards package offered also includes an employer-matched 401(k) retirement plan, and depending on the role, participation in a bonus, commission, or stock incentive program.
- Learn more about our U.S. benefits & perks package at gumgum.com/benefits.
- We're always learning and evolving as a company, and we continue to take thoughtful steps to support our people and strengthen our culture.
Company info
- We were founded in 2008 and are headquartered in Santa Monica, California, operating in over 19 markets across North America, Europe, Japan, and Australia.
- To be a part of The Mindset Company™ transforming advertising, please visit www.gumgum.com/careers.
This listing is sourced directly from GumGum's careers page and normalized into a canonical job model.