Zip
Manager of Account Management, Commercial
Toronto
Sponsorship not specifiedDetected 19 days ago
Agentic AISalesforceAccount ManagementAccountingForecastingValuationProcurementCadenceLeadershipMentoring
About the role
- This is a hands-on leadership role in a fast-moving segment.
- Our AMs are trusted advisors, product champions, and revenue drivers.
- The leader who runs them needs to be just as comfortable coaching a deal in real time as diagnosing a pipeline gap in the data.
Responsibilities
- Hire, lead, and mentor a high-performing Account Management team to exceed retention and expansion goals (GRR, NRR).
- Drive multi-threaded expansion across procurement, finance, and legal, anchored by executive sponsorship and structured account planning.
- Design and optimize processes, KPIs, and incentives to improve AM efficiency and performance at scale.
- Partner cross-functionally with Sales, CS, Product, and Marketing to drive upsell and cross-sell motions in a customer-first way.
- 🚠 Team building events & happy hours
- We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong.
Requirements
- 2+ years of experience leading Account Management or Sales teams with proven success hitting revenue targets.
- A track record of managing high-volume customer portfolios with both velocity and quality.
- Experience in fast-growth SaaS, with comfort navigating ambiguity and moving quickly.
- Experience selling into procurement, finance, accounting, IT, or legal.
- Familiarity with Salesforce, Gong, Notion, Claude, and other modern sales tools.
Benefits
- 📈 Start-up equity
- 🦷 Full health, vision & dental coverage
- 🚍 Commuter benefit
- 🌴 Unlimited PTO
- 💻 Apple equipment plus home office budget
- Zip's team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA.
- Own forecasting and pipeline health for the segment, and work directly in Salesforce and our data tools rather than waiting on reporting.
Company info
- At Zip, we're committed to providing our employees with everything they need to do their best work.
- We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world.
Visa & Work Authorization
- Drive multi-threaded expansion across procurement, finance, and legal, anchored by executive sponsorship and structured account planning.
This listing is sourced directly from Zip's careers page and normalized into a canonical job model.