Suddath

Suddath

Hub Spot Administrator

Jacksonville,Florida: United States of America · Contract

Sponsorship not specifiedDetected 5 days ago
Stakeholder ManagementHubSpotCRMLogisticsLeadershipCommunicationCollaborationProblem SolvingMicrosoft Office

About the role

  • The HubSpot Administrator is the architect and steward of the organization's CRM ecosystem.
  • The ideal candidate is not a transactional system operator who simply executes requests.
  • They are a proactive problem solver who brings fresh ideas, challenges conventional approaches and leverages technology, automation and AI to solve business challenges in new ways.

Responsibilities

  • Own day-to-day HubSpot administration including users, permissions, objects, and system settings
  • Design, build and optimize workflows, automation and custom solutions that streamline processes and eliminate manual effort
  • Build, test and maintain automation across Sales, Marketing and Operations with strong QA processes and rollback plans
  • Manage platform releases and enhancements with clear communication, training and minimal business disruption
  • Troubleshoot issues quickly, determine root causes and implement sustainable solutions rather than temporary fixes
  • Manage integrations with key business systems, monitor data flow and proactively resolve sync, mapping or process issues
  • Establish and enforce CRM standards, governance policies and best practices that support long-term scalability
  • Lead data cleanup initiatives and address root causes to prevent recurring issues
  • Manage imports, exports and migrations with rigorous validation and quality control processes
  • Ability to define problems, collect relevant information, evaluate options and implement sustainable CRM solutions.

Requirements

  • Advanced proficiency with HubSpot CRM administration, including users, permissions, objects,, workflows, dashboards, reporting and system configuration.
  • Proficiency with Microsoft Office applications, collaboration tools, data files and business productivity platforms.
  • Ability to prioritize work based on business impact, urgency, risk and resource availability.
  • While performing the duties of this Job, the employee is regularly required to sit
  • The employee is occasionally required to reach with hands and arms.

Nice to have

  • 6+ years of HubSpot administration experience in a complex, multi-user environment
  • HubSpot Administrator certification required
  • advanced HubSpot certifications preferred

Skills

  • Proven track record balancing rapid execution with strong governance, testing and risk management practices
  • Experience evaluating business requirements and architecting scalable solutions rather than simply fulfilling requests
  • Strong understanding of CRM data governance, reporting structures and platform scalability
  • Strong communication and stakeholder management skills with both technical and non-technical audiences
  • Ability to read, interpret and apply business requirements, system documentation, workflow logic, technical instructions and CRM policies.
  • Ability to write clear documentation, training materials, process guides, change notes and user communications.
  • Ability to facilitate discussions, ask effective questions and translate stakeholder needs into actionable system requirements.
  • Mathematical
  • Ability to calculate and interpret performance indicators, conversion rates, workflow outcomes and other CRM-related business metrics.
  • Reasoning Ability:
  • Ability to troubleshoot workflow, automation, data quality, integration and user access issues with strong attention to root cause.
  • Ability to exercise sound judgment when balancing speed, user needs, governance requirements and data integrity.

Benefits

  • A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching
  • Paid Time Off (PTO) and paid company holidays
  • A tuition reimbursement plan where employees are encouraged to continue their education and development
  • For more information on our benefit offerings, please visit https://suddath.com/about/careers/ and scroll down to view our employee benefits.
  • Ability to evaluate business requests, identify risks and recommend scalable solutions that support long-term platform health.
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