ParetoHealth
Product Manager, Customer Experience
Philadelphia, Pennsylvania, United States; Remote
No sponsorshipDetected 13 days ago
ComplianceProduct StrategyOKRsCustomer SuccessResearchCommunicationUnderwriting
About the role
- This role reports to the Director of Product, Customer Experience.
Responsibilities
- Partner with Engineering, Design, Analytics, Customer Management, Marketing, and business stakeholders to deliver high-impact product enhancements.
- Lead cross-functional initiatives from discovery through launch, proactively identifying risks, managing tradeoffs, and driving execution.
- The drive to learn, to improve, and to deliver outstanding value every day.
- Any other email addresses, agencies, or forums may be phishing scams designed to obtain your personal information.
Requirements
- 3-5 years of experience collaborating cross-functionally among engineers, designers, operations experts, and others in a Product Management or Product Management-adjacent role.
- Excellent written and verbal communication skills, including the ability to communicate complex concepts to technical and non-technical audiences.
Nice to have
- Bachelor's degree required
- MBA or advanced degree in a related field is a plus.
Skills
- 2+ years of experience in driving rigorous prioritization processes.
- Strong analytical skills with experience using customer insights, product metrics, and data to inform prioritization and decision-making.
- Experience working in fast-paced, evolving environments with competing priorities.
- Bachelor's degree required; MBA or advanced degree in a related field is a plus.
Benefits
- Fully paid medical, dental, and vision benefits.
- Tuition reimbursement
- Transportation allowance and daily parking reimbursement
- A united community creating better health benefit solutions for all.
Company info
- The ability to see the big picture and prepare to meet tomorrow's needs.
- The passion to produce at higher rates and to the highest standards.
- Please note that any communication from our recruiters and hiring managers at ParetoHealth about a job opportunity will only be made by a ParetoHealth employee with an @paretohealth.com address.
- ParetoHealth does not conduct text message or chat-based interviews.
- Fire in the belly
- See the field
- Get it done right
- For the greater good
- We will not ask you to provide personal or financial information, including, but not limited to, your social security number, online account passwords, credit card numbers, passport information, and other related banking information until we begin onboarding activities, which will be coordinated by a member of the ParetoHealth People Ops Team with an @paretohealth.com email address.
- ParetoHealth is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.
- These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services.
Visa & Work Authorization
- Please note that ParetoHealth does not provide employment visa sponsorship for this position.
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This listing is sourced directly from ParetoHealth's careers page and normalized into a canonical job model.