Martin’s Point Health Care

Martin’s Point Health Care

Primary Care Pharmacy Technician

Portland, ME

Sponsorship not specifiedDetected 6 days ago
Customer SupportEHR/EMRPharmacy PracticeLeadershipCommunicationMicrosoft Office

About the role

  • Working under the supervision of a licensed pharmacist, the technician assists with medication management, quality measure gap closure, and care coordination.
  • Employees are expected to work consistently to demonstrate the mission, vision, and core values of the organization.
  • Runs daily/weekly reports to identify patients with care gaps related to Medicare Stars, HEDIS, or value-based care measures.

Responsibilities

  • Conducts telephonic outreach calls with patients and provide medication adherence counseling and support.
  • Documents outreach and interventions in the EHR using standardized templates.
  • Maintains logs and reports for quality improvement initiatives.
  • Supports pharmacist in managing collaborative practice agreements (CPA) documentation.
  • The Primary Care Pharmacy Technician supports integrated clinical pharmacy services within the primary care setting.
  • This role focuses on patient engagement, data management, and workflow support to enhance medication safety, adherence, and overall quality of care without performing medication dispensing.

Requirements

  • Pharmacy Technician Certification (CPhT) required.
  • 2 years of experience working as a pharmacy technician in a clinical, managed care or community pharmacy setting.
  • Experience in a clinical or non-dispensing role (ambulatory care, managed care, quality management).
  • Knowledge of Medicare Part D, Stars, and HEDIS quality measures.
  • High School Diploma or equivalent.
  • Familiarity with medication adherence strategies and population health workflows.

Nice to have

  • Active and unrestricted certification as a Pharmacy Technician (CPhT) from the Pharmacy Technician Certification Board (PTCB) or equivalent preferred.
  • CPR/BLS Certification preferred.

Skills

  • Proficiency with EHR systems and Microsoft Office/Excel.
  • Strong communication, organizational, and customer service skills.
  • This position is not eligible for immigration sponsorship.
  • Do you have a question about careers at Martin's Point Health Care? Contact us at: jobinquiries@martinspoint.org
  • Contact us at: jobinquiries@martinspoint.org

Benefits

  • Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond.
  • As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community.
  • Reviews electronic health record (EHR) medication lists for accuracy, duplication, and potential adherence issues.
  • Assists with prior authorization paperwork, refill request coordination, and insurance benefit checks.

Visa & Work Authorization

  • This position is not eligible for immigration sponsorship.

This listing is sourced directly from Martin’s Point Health Care's careers page and normalized into a canonical job model.