Martin’s Point Health Care
Primary Care Pharmacy Technician
Portland, ME
Sponsorship not specifiedDetected 6 days ago
Customer SupportEHR/EMRPharmacy PracticeLeadershipCommunicationMicrosoft Office
About the role
- Working under the supervision of a licensed pharmacist, the technician assists with medication management, quality measure gap closure, and care coordination.
- Employees are expected to work consistently to demonstrate the mission, vision, and core values of the organization.
- Runs daily/weekly reports to identify patients with care gaps related to Medicare Stars, HEDIS, or value-based care measures.
Responsibilities
- Conducts telephonic outreach calls with patients and provide medication adherence counseling and support.
- Documents outreach and interventions in the EHR using standardized templates.
- Maintains logs and reports for quality improvement initiatives.
- Supports pharmacist in managing collaborative practice agreements (CPA) documentation.
- The Primary Care Pharmacy Technician supports integrated clinical pharmacy services within the primary care setting.
- This role focuses on patient engagement, data management, and workflow support to enhance medication safety, adherence, and overall quality of care without performing medication dispensing.
Requirements
- Pharmacy Technician Certification (CPhT) required.
- 2 years of experience working as a pharmacy technician in a clinical, managed care or community pharmacy setting.
- Experience in a clinical or non-dispensing role (ambulatory care, managed care, quality management).
- Knowledge of Medicare Part D, Stars, and HEDIS quality measures.
- High School Diploma or equivalent.
- Familiarity with medication adherence strategies and population health workflows.
Nice to have
- Active and unrestricted certification as a Pharmacy Technician (CPhT) from the Pharmacy Technician Certification Board (PTCB) or equivalent preferred.
- CPR/BLS Certification preferred.
Skills
- Proficiency with EHR systems and Microsoft Office/Excel.
- Strong communication, organizational, and customer service skills.
- This position is not eligible for immigration sponsorship.
- Do you have a question about careers at Martin's Point Health Care? Contact us at: jobinquiries@martinspoint.org
- Contact us at: jobinquiries@martinspoint.org
Benefits
- Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond.
- As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community.
- Reviews electronic health record (EHR) medication lists for accuracy, duplication, and potential adherence issues.
- Assists with prior authorization paperwork, refill request coordination, and insurance benefit checks.
Visa & Work Authorization
- This position is not eligible for immigration sponsorship.
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This listing is sourced directly from Martin’s Point Health Care's careers page and normalized into a canonical job model.