Hopper

Hopper

Staff Backend Software Engineer

Vancouver - Remote · Staff+

Sponsorship not specifiedDetected 22 days ago
TypeScriptPythonJavaGoScalaReactDistributed SystemsAlgorithmsGCPMachine LearningLLMsAgentic AICommunication

About the role

  • About the job Did you know Hopper's technology powers some of the largest travel portals in the world?
  • You understand the strengths and weaknesses of LLMs, and you've developed the taste to know when to trust the output and when to intervene.
  • Tech stack - Backend: Scala, GCP services - Frontend: React + TypeScript - We value stack-agnostic thinking.

Responsibilities

  • connecting cardholder behavior to the right offers at the right time, giving partners real insight into what drives incremental spend, and building the intelligence layer that compounds across the network as we scale.
  • We're moving Commerce from a travel vendor to a strategic card partner - and the engineering work is what makes that real.
  • You're not using AI to auto-complete your code - you're orchestrating agents, building feedback loops, and shipping features end-to-end in a fraction of the time it used to take.
  • Drive decisions and consensus asynchronously with thoughtful documentation and specs.
  • Own features end-to-end - from the backend systems to the partner-facing surface.
  • Architect scalable solutions and foundational patterns that let us efficiently launch new partner experiences.
  • Work directly with PMs and business partners to define and refine our roadmap.
  • Collaborate with a diverse group of people, giving and receiving feedback for growth.
  • A natural drive to fearlessly dive into an unknown codebase and deliver results fast.
  • Strong product thinking - your conception of quality and architecture is anchored in the customer experience, not in technical elegance for its own sake.

Skills

  • Backend: Scala, GCP services
  • Frontend: React + TypeScript
  • Identify and execute improvements to the codebase that make it easier for both humans and AI agents to move fast and ship safely.
  • Work with a group of senior engineers in a low-process environment powered by trust and autonomy.
  • Experience designing the guardrails and feedback loops that keep AI-assisted development productive and reliable.
  • Experience with, or a mastery-level willingness to learn, distributed system development in Scala.
  • Perks & benefits of working with us:
  • Well-funded and proven startup with large ambitions, competitive salary and upsides of pre-IPO equity packages.
  • Hopper covers 100% of the premiums for group insurance plan.
  • Hopper offers life, short term and long term disability coverage.
  • HSA that covers eligible medical and dental expenses.
  • All employees and dependents have access to Dialogue's telemedicine services, anytime, anywhere.

Compensation

  • Well-funded and proven startup with large ambitions, competitive salary and upsides of pre-IPO equity packages.

Benefits

  • Please ask us about our very generous parental leave, much above industry standards!.
  • Unlimited PTO.
  • Carrot Cash travel stipend.
  • Access to co-working space on demand through FlexDesk AND Work-from-home stipend.
  • Entrepreneurial culture where pushing limits and taking risks is everyday business.
  • Your voice and technical vision matter.

Company info

  • Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS' channels every year.
  • Our fintech products - including Cancel for Any Reason and Flight Disruption Assistance - have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions.
  • Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel.
  • Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business.
  • Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper's fintech or travel inventory on their direct channels.
  • As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders.
  • Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more.
  • Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month.
  • Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers.
  • Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world.
  • HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category.
  • The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.
  • At Hopper, we are on a mission to become the leading travel platform globally - powering Hopper's mobile app, website and our B2B business, HTS (Hopper Technology Solutions).
  • By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally.

This listing is sourced directly from Hopper's careers page and normalized into a canonical job model.