DoorDash Canada

Associate Manager, Strategy & Operations – Dasher & Logistics

Vancouver, BC; Toronto, ON · Full-time

Sponsorship not specified$116k-$145kDetected 12 days ago

Logistics

About the role

This role sits at the intersection of operational execution and marketplace health, and is accountable for ensuring the right number of quality Dashers are available to meet demand reliably across geographies and conditions.
You will report into a Manager of Strategy & Operations.
We expect this role to be hybrid with some time in-office and some time remote.

We're hiring an Associate Manager, Strategy & Operations to help manage Dasher supply and delivery quality across Canadian markets.
You will translate company and regional goals into clear supply strategies, balancing Dasher acquisition, mobilization, and retention to maintain a healthy and high-performing supply base.
Your work will require a sharp understanding of what drives Dasher behavior and engagement, and how to design programs that attract and retain quality Dashers at the right time and place.
Design and optimize programs that attract and retain quality Dashers, understanding what drives engagement and how to sustain a healthy supply base over time
Manage supply across varying operating conditions including weather, local events, and seasonal demand shifts, balancing short-term actions with longer-term planning
Partner cross-functionally with Product, Finance, Analytics, Legal, and Operations to align on supply strategy and deliver shared outcomes
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers.

You have 5+ years of experience in strategy, operations, consulting, technology, finance, or a related field
You have managed complex operational areas with accountability for quality and measurable outcomes
You have experience operating in fast-moving, ambiguous environments with multiple competing priorities

You are highly analytical and comfortable using data and AI tools to diagnose issues, prioritize actions, and measure impact

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.
Base salary is localized according to employee work location.
In addition to base salary, the compensation for this role includes opportunities for equity grants.
The base pay for this position ranges from our lowest geographical market up to our highest geographical market within British Columbia.
$116,000 - $145,000 CAD

Own Dasher supply health across Canadian markets, managing across acquisition, mobilization, and retention to ensure demand is reliably met with strong quality
Make thoughtful tradeoff decisions between supply adequacy, delivery quality, and cost to protect long-term marketplace health
We own the health of our delivery marketplace - including cost, quality, efficiency, fulfillment, and sustainable growth.
You will manage key supply levers, including onboarding pipelines, retention programs, and regional coverage optimization.
You will lead structured analyses to identify supply gaps, diagnose root causes, and drive durable improvements in coverage and quality across geographies.
That's why we offer a comprehensive benefits package for all regular employees, that includes paid time off, paid parental leave, wellness benefit and several paid holidays.
Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, an RRSP including an employer match, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.

The Dasher & Logistics team ensures every delivery is completed with speed, accuracy, and a positive experience for consumers, merchants, and Dashers.
Within this organization, the Canada team owns end-to-end marketplace performance for the country.
We partner closely with Product, Engineering, Finance, Analytics, Marketing, and Operations to operate and improve one of DoorDash's most dynamic and complex markets.

This listing is sourced directly from DoorDash Canada's careers page and normalized into a canonical job model.