Boyd Gaming

Surveillance Agent

Cincinnati, , United States

Sponsorship not specifiedDetected 22 days ago

RESTCustomer SupportLeadershipCommunication

About the role

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
Observes and reports any and all gaming violations and/or thefts of property.

Must be able to obtain and maintain all licenses / certifications per Federal, State, and Gaming regulations.
Must be twenty-one (21) years of age or older.
This position is required to spend majority of shifts in a small enclosed work area.
Ability to observe and identify suspected cheaters and cheating techniques
Must be able to use the equipment associated with the position, including, but not limited to, radio equipment, computer monitors, keyboard and MV99 Robot multiplexers and video recorders.
Must be able to accurately monitor VLT equipment of SIS system.
Must be able to inspect and maintain areas for which responsible and distinguish between different denominations of currency.
Ability to effectively and efficiently move around all work areas.
Must be able to work varying shifts and time schedules as needed.

Ability to observe and identify suspected cheaters and cheating techniques; must have 20/20 corrected vision.

Operates monitor room equipment, including basic computer functions; monitors VLT equipment of SIS System to provide security for company assets and funds.
Maintains paper video logs and maintains logs per department and company procedures.

This listing is sourced directly from Boyd Gaming's careers page and normalized into a canonical job model.