Zscaler
Principal Customer Success Portfolio Manager
Remote - USA · Principal · Full-time
Stay score
odds of building a lasting career here
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Green-card filing pattern in this occupation
Green-card follow-through: 75%
Files H-1B transfers
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
Community outcomes
No reports yet — be the first to help the next applicant.
About the role
- We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback.
- Ready to make an impact at the company pioneering security transformation in the AI era?
- This is a Remote role reporting to the Sr Director, Customer Success Strategy & Operations in the Customer Success department.
Responsibilities
- At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with.
- We strive to create a workplace where employees are treated with respect and have the chance to succeed.
- Collaborate with cross-department stakeholders to align portfolio goals and streamline processes
- Create metrics, KPIs, and governance processes to assess portfolio effectiveness and improve adoption rates
- You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
- You build deep empathy for the customer and anchor your decisions in solving their real-world problems.
- You connect your work to the larger company mission and build scalable solutions designed for a global organization.
- Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
Requirements
- Bachelor's degree in Business, Management, or a related field
Compensation
- $150,500 - $215,000 USD
- Zscaler complies with all applicable federal, state, and local pay transparency rules.
Benefits
- Develop well-structured and measurable service offerings aligned with the customer lifecycle and company vision
Company info
- Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure.
- The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
- Driven by deep customer obsession, we are committed to the mission, outcome, and to each other.
This listing is sourced directly from Zscaler's careers page and normalized into a canonical job model.