Pacificaviation

Pacificaviation

Airline Customer Service Agent SFO - Japanese/English Speakers

San Francisco, California, United States · Part-time

Sponsorship not specified$200k-$300kDetected 203 days ago
Customer SupportLeadershipCommunicationProblem Solving

About the role

  • As an Airline Customer Service Agent, you'll work directly with one of our international airline clients, with opportunities to expand your expertise to other airline operations over time.
  • Your responsibilities will include: Assisting passengers during departures (from check-in to boarding) and arrivals (from deplaning to baggage claim).
  • Handling passenger inquiries, resolving issues, and ensuring smooth operations within the terminal.

Requirements

  • Whether you're rejoining the workforce, working towards a degree, or looking to explore an exhilarating part-time opportunity, this is your runway to success!
  • Bilingual proficiency in English and Japanese (spoken and written).
  • Legal authorization to work in the U.S. Ability to pass a background check and drug test.

Nice to have

  • Customer service experience (preferred but not required).

Skills

  • Gain technical skills and unlock leadership opportunities within Pacific Aviation.
  • Strong communication skills, including active listening.
  • Calmness and problem-solving skills in high-pressure situations.

Compensation

  • $200k-$300k

Benefits

  • Enjoy full-time-caliber benefits as a part-time employee, including fully paid medical insurance for you and your dependents, a 401(k) with company match, and more.
  • Comprehensive Support: Benefit from a discounted BART Clipper card or employee parking permit, paid training, and provided uniforms to ensure your success.

Company info

  • Experience a workplace built on respect, trust, diversity, and transparency.
  • Celebrate your achievements with our team through potlucks, happy hours, and personalized appreciation programs.
  • Career Advancement Opportunities: We invest in our employees' growth.
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This listing is sourced directly from Pacificaviation's careers page and normalized into a canonical job model.