Sendbird
Forward Deployed Product Manager
San Mateo, California, United States · Mid
Stay score
odds of building a lasting career here
Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
The bottom of this range ($140,000) is below the Level I prevailing wage of $167,565. An H-1B cannot be filed below the prevailing wage, so an offer at the floor of this band could not be sponsored as posted.
DOL prevailing wage, 2026-27 wage year · Computer and Information Systems Managers (11-3021) · San Francisco-Oakland-Fremont, CA. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
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Files H-1B transfers
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- This role is for someone equally comfortable in a customer whiteboard session and a GitHub issue thread.
- You'd rather be in front of a customer untangling a messy problem than writing a spec about one
- You naturally translate vague customer pain into crisp, actionable product language, and you're already reaching for an AI tool to help structure it faster
Responsibilities
- Build and refine internal playbooks and tooling, including AI-powered templates and automated reporting, that make every future deployment faster and more reliable
- We also value collaboration and relationship building.
- If you want to own something real, move fast, and look back in three years knowing you helped build it from the ground up, this is the place.
- Sendbird is building the AI workforce of tomorrow, and we hire that way too.
- We take care of the people who build the future.
Requirements
- A CS degree or technical equivalent.
- Ability to be in our San Mateo office a minimum of 3 days per week and to travel frequently, sometimes on short notice
- Hands-on experience with agent frameworks, LLM pipelines, or AI/ML tooling beyond conceptual familiarity
Nice to have
- 2 to 4 years in a PM or product-facing role, with strategy consulting background as a strong plus
Compensation
- For cash compensation, we set standard ranges for all roles based on function, level, and geographic location.
- To determine our ranges, we utilize a variety of compensation data benchmarked against similar-stage growth companies.
- A reasonable estimate of the current salary range for this role is $140,000 - $175,000.
- We consider several factors when making final compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, and other business and organizational needs which may cause your specific offer to vary from the amount listed above.
- $3,500 annual "Be Your Best Self" boost.
Benefits
- Medical, dental, and vision coverage, on us.
- Generous time off.
- 20 days PTO, 13 company holidays, 7 sick days, 2 rest & rejuvenation days, 1 volunteer day, and your birthday off.
- Gym memberships, therapy, books, courses, massages, and more.
- Parental leave for all new parents.
- Auto-enrollment, flexible contributions, and access to Vanguard's investment platform.
- HSA & FSA options.
- Pre-tax accounts to cover healthcare, dependent care, and commuter expenses.
- Life & disability coverage, fully paid.
- Life insurance and AD&D at 2x your salary, plus short- and long-term disability at no cost to you.
Company info
- We also saw it early: AI would fundamentally reshape how businesses talk to customers.
- It's giving customers back something they lost, the feeling of being truly understood and cared for.
- Pilots becoming production, feedback becoming roadmap, customers becoming case studies.
- The Forward Deployed PM owns the full arc from pilot to production for Delight.ai's AI Agent platform, working directly with customers to deploy, iterate, and prove value, then translating what they learn into product direction back home.
- Co-own deployment outcomes with customers. You're not handing off a ticket. You're accountable for what gets built
Equal opportunity
- What diversity and inclusion mean to us
This listing is sourced directly from Sendbird's careers page and normalized into a canonical job model.