Behavox
Senior Strategic Account Manager
New York · Senior
Sponsorship not specifiedDetected 5 days ago
Machine LearningProduct ManagementProduct StrategySalesAccount ManagementCustomer SuccessLeadershipCommunication
About the role
- The Senior Strategic Account Manager is the most senior individual contributor within Behavox's Strategic Account Management function.
- Full end-to-end ownership of these accounts includes elevated executive access and commercial complexity
- Beyond direct account ownership, the Senior Strategic Account Manager defines engagement standards for the function across QBRs, escalation management, account planning, hygiene, and commercial execution.
Responsibilities
- Playbook and framework creation for repeatable execution. Creates reusable vertical playbooks, assessment instruments, and engagement frameworks that codify best practices across the function
- validates and improves hiring assessments, onboarding materials, and the scoring framework used to evaluate new hires against departure archetype detection criteria.
- Strategic commercial execution on high-value accounts. Owns renewal and expansion strategy for the highest-ARR accounts
- builds value-led commercial plays grounded in customer intelligence
- co-owns the regional expansion pipeline with Account Executive leadership
- Creates reusable vertical playbooks, assessment instruments, and engagement frameworks that codify best practices across the function; validates and improves hiring assessments, onboarding materials, and the scoring framework used to evaluate new hires against departure archetype detection criteria.
- Owns renewal and expansion strategy for the highest-ARR accounts; builds value-led commercial plays grounded in customer intelligence; co-owns the regional expansion pipeline with Account Executive leadership; participates in deal reviews for high-value renewals and expansions.
- We take Talent very seriously and we are building a community of extraordinary individuals working together in very high performing teams.
Compensation
- Highly competitive compensation
Benefits
- Huge impact and learning potential as our aspirations require bold innovation
- Benefits include fully covered health coverage for employee and family
- Generous time-off policy and flexible work schedule
- leads internal learning sessions grounded in real account examples.
Company info
- Organize enterprise data into actionable information that protects and promotes the business growth of multinational companies around the world.
- From managing enterprise risk and compliance to maximizing revenue and value, our data operating platform presents a widespread opportunity to build multilingual, AI/ML-based solutions that activate data for every function within a global enterprise.
- Our approach is unique, and it's validated by our customers who tell us to keep forging ahead because no one else is aggregating, analyzing, and acting on data to uncover opportunities or solve problems quite the way we are.
- We are looking for fearless innovators who have an insatiable appetite for building what no one has built before.
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This listing is sourced directly from Behavox's careers page and normalized into a canonical job model.